Al Bustan Palace, A Ritz-Carlton Hotel

The Ritz-Carlton, Al Bustan Palace, Muscat — one of those rare places you instantly fall in love with... and can’t wait to return to. Everything was beyond amazing — the hotel is simply spectacular. Special thanks to Elfnar from Turkey — she made my stay unforgettable by arranging a complimentary upgrade and going above and beyond to make my short business trip feel like a proper escape. Truly grateful.

I have recently stayed at the Al Bustan Palace for my summer holidays. The hotel is beautiful! The lobby is astonishing beyond compare. One of the most remarkable designs and decoration I have ever seen. The chandelier is stunning reflecting the light in such a beautiful ways that it truly reflects the entrance of a palace. The check-in was quick with very friendly service. The room was very well appointed and with one of the most comfortable beds I have ever had in a hotel. The dyptique amenities made a really nice touch. The vast pool and beach areas were perfect for relaxation. The food is really delicious on all restaurants. I recommend the Pavilion restaurant. It is served the most perfect grilled fish and seafood. The sushi rolls were also very good as the mocktails Jabal Al Akhdar. We had one every time we went there. The true highlight was the staff. The kindness and efficiency of the service were truly 5 star. A big thank you to all for taking very good care of us and for the farewell tiramisu on our last diner. These little gestures make memorable moments. The Greek restaurant was also a highlight with excellent moussakas! Another big thank you for all the staff at the BLU Pool Garden and Bar for all the kindness and good spirits at lunch time Congratulations to all and for the high quality service! The Al Bustan Palace is my new home in Muscat!

First of all, this experience was great. All the staff were really kind and respectful. The food was delicious and the room was very comfortable. The facilities were excellent too. The Pool was very good since there were palm trees above it to provide shade in some areas. The breakfast had a lovely view and all the food is for different tastes. They have Indian, Middle Eastern and European food there.

We stayed one night at Al Bustan Palace to celebrate our anniversary. The welcome was warm with fresh fruits, a cake and small decorations waiting for us in the room. We stayed in an Ocean/Mountain View room on the 6th floor. This gave us a lovely view. The balcony was enjoyable but due to the summer weather we did not spend much time out there. The hotel is famously renovated every 10 years but keeps the retro vibe. This makes the space feel clean, and modern but also nostalgic. The pool was a highlight. The cold water was perfect for a hot day. The beach was clean with plenty of places to lounge. The staff is attentive at the pool and beach providing blankets and water. You can order food, non-alcoholic and alcoholic drinks from the cabana. There is a private women’s only beach, but I did not visit. I enjoyed a deep tissue massage at the spa and it was worth every penny! Again, the staff is attentive and provided a relaxing experience. The masseuse was a female and the spa requires the patron to use the same gender. They provide an option for couples massages but we did not do one. We ate at The Pavilion and the food was lovely. R had fresh caught fish, and I had steak. With drinks, (wine and a cocktail for me and a beer for R) along with soup and entrees our bill was a little surprising, so be cautious because the bill can grow especially with alcohol included. The lounge is a nice space to sit and relax before or after checkout. Overall our time at Al Bustan was amazing and we would absolutely recommend.

Location It's far from the main sites. It's worth it for the offerings. Uber does not serve Oman so you have to take taxis. Entrance Very friendly staff. Beautiful entrance. Check In Great staff who got us an excellent room. Lifts It's complicated depending on where you are staying. Getting to your room can take a long time. Be sure to use the bellmen. Room Spectacular. Roomy, plush, elegant. Ours had a door open to the pool. Restaurants Expensive. Service was bad and the food was not great (for lunch). Amenities Beautiful pool, shops, water activities, etc. Conclusion Incredible property. Would definitely stay here again