Grand Hyatt Muscat

This is a grand old dame in Muscat that is getting a new lease on life - and it is great to see where it is going. The new pool and facilities are great. Whilst the rooms are still old world, the hotel is relaxed, spacious and quite beautiful inside. Yes things are still being renovated and need some love outside, but special thanks go to the wonderful staff, especially in the restaurants and Grand Club. That includes the chefs who are passionate about what they do.

The hotel is located on the beach front and has amazing access to beach and boardwalk. The rooms are spacious , beds are comfortable and bathrooms have a bidet and the ac works well , but the rooms are not practical for use. For example there are very few plugins outlets to charge your phone or accessories and they are not conveniently located. If there are points there is no table close to it as you will need long cables to attach your device from plug points to table. No phones in the room, so you have to take a long walk around to the front desk if you need to communicate something. Hotel is under reconstruction and entry and exit driveways are a bit confusing. Getting to the lobby after parking your car necessitates taking several steps as the lobby is on the third floor hence not handicap friendly as there is no lift. Hallway carpets are old and smell of cigarettes. They just reopened their infinity pool which was amazing and has views overlooking the ocean. Overall a comfortable stay.

The hotel is located on the beach front and has amazing access to beach and boardwalk. The rooms are spacious , beds are comfortable and bathrooms have a bidet and the ac works well , but the rooms are not practical for use. For example there are very few plugins outlets to charge your phone or accessories and they are not conveniently located. If there are points there is no table close to it as you will need long cables to attach your device from plug points to table. No phones in the room, so you have to take a long walk around to the front desk if you need to communicate something. Hotel is under reconstruction and entry and exit driveways are a bit confusing. Getting to the lobby after parking your car necessitates taking several steps as the lobby is on the third floor hence not handicap friendly as there is no lift. Hallway carpets are old and smell of cigarettes. There is no free breakfast included in your stay. They just reopened their infinity pool which was amazing and has views overlooking the ocean. Overall a comfortable stay.

Unforgettable Hospitality – A Rare Gem at Grand Hyatt From the moment we stepped in, the experience was nothing short of exceptional. Mr. Shabib at check-in delivered a level of service that truly exceeded imagination. Having remembered our previous stay, he welcomed us with a sea-view room that felt like a personal gesture. His attention to detail and warmth made us feel genuinely valued. Breakfast was another highlight. Mr. Abdullah brewed a coffee so rich and flavorful, I haven’t found its match even in Dubai. It was pure magic. And April and Nikiti—what a duo! Their hospitality, grace, and cheerful energy made us feel completely at home. Because of this incredible team, we returned to Grand Hyatt within just 15 days. That speaks volumes. The hotel is truly fortunate to have such outstanding staff. Thank you all—for making our stay unforgettable. We’ll be back soon.

we visited grand Hyatt for afternoon tea the place was such a warm and welcoming. The food tastes fresh and perfectly cooked. You’ve been amazing phyu, thank you for taking such good care of us, you mad the experience so smooth and amazing I really appreciate it.