Kivotos

Choosing this hotel completely ruined our holiday. The room we were given first was nothing like the room advertised. After 3 nights, we were moved into a better room that looked more like the photos on the website but everything about this hotel is old and tired. It’s in need of a complete renovation. There is nothing five star about it. The sun beds are torn and dirty. The pool area and toilets are dirty. The bathrooms were dirty and moldy, the towels were really old. The waiters/waitresses never offer you a drink when you’re around the pool area. The best thing about this hotel was breakfast where the staff were lovely and the food was great. The restaurant is fine dining and we were given a complimentary meal due to us complaining about the room but it was just as bad as everything else. The drinks are overpriced and the cocktails are average! It just had a bad feel to it - we wanted laidback and it just felt chaotic. It’s absolutely nothing like the photos and as marketed! We couldn’t leave quick enough - we’re looking forward to getting home. We feel completely ripped off because it wasn’t cheap. Needs downgrading to a 3 star!

Very disappointed with our stay. The room did not match the photos shown online — it was much older, poorly maintained, and definitely not five-star quality. The bathroom was dirty, with mold and a bad smell. When we complained, the staff just blamed the travel agency instead of taking responsibility. This is unacceptable for the price we paid. Do not trust the pictures you see when booking — the reality is very different. Would not recommend.

Moldy bathrooms, clogged shower drains, no waiter, chair umbrella etc service at beach, food quality was pretty basic and room view not what was described for an upgraded luxury suit. Private pool was always dirty. 3 star at best.

Kivotos Mykonos is a sanctuary of style and elegance. The architecture and design are stunning, blending seamlessly with the beauty of Ornos Bay. The service is flawless warm, discreet, and always attentive. From the private beach to the refined dining, every detail feels carefully curated. A place where Mykonos’ energy meets serene luxury unforgettable in every way.

I booked a room at Kivotos Mykonos months in advance, with the clear expectation—based on the photos and description—that I would be staying in a renovated, modern room. Upon arrival, this turned out to be completely untrue. The room provided had nothing to do with what was advertised: old, unrenovated, and absolutely not like the photos shown. When I immediately raised this issue, I was offered an alternative room, but that one was in the exact same poor condition. To make matters worse, after my arrival the hotel actually changed the photos on Booking.com, adding pictures of the old, unrenovated rooms. To me, this is clear proof of deliberate misleading information. Because I had booked months in advance, I was not willing to accept moving between rooms during my stay. I expected a peaceful, consistent stay in the room as advertised, and that was simply not possible. For this reason, I chose not to stay at the property and immediately filed a complaint with Booking.com. ⚠️ Warning to future guests: do not be misled by the glossy photos online. The reality is completely different, and transparency and honesty toward guests are lacking. A five-star hotel operating this way is, in my view, absolutely unacceptable.