Santa Marina, a Luxury Collection Resort, Mykonos

I just got back from Santa Marina in Mykonos, and it was incredible, every aspect was perfect! I want to give a special thanks to Konstantinos, front desk manager, for giving me a wonderfull upgrade, it made my stay ultra special! Also, the entire guest relations team, was amazing, specially, Eleni. They help me planned everything before my arrival, and everything was very smooth! The restaurants were GREAT. Makis Moulinos, Food & Beverage Director, welcomed us warmly. Breakfast with Alexandre and dinner with Panagiottis at Elais were perfect. The staff, especially George and Galini, made us feel completely at home. The hotel is stunning, the beach I believe is the best beach in Mykonos, and the Gym and all the facilities are amazing and well maintained. I honestly have no complaints at all, everything was perfect and smooth thru all the day. Memorable stay, cant wait to come back soon!!

Extremely fantastic experience. We were treated like gold every second we were on the property. Quite literally, EVERYONE on the staff at Santa Marina is outstanding in every possible fashion imaginable. The resort is gorgeous and all amenities top tier. This is the only resort with a private beach!!!! If you are looking for the best experience in Mykonos, This is the place you want to stay.

Incredible service at a truly world class resort. Great location and amenities. Private beach and breathtaking views with amazing food. Possibly the best resort that I’ve stayed at and I’ve been all over the world at 5 star accommodations.

Truly a once in a lifetime experience at the Santa Marina. Property is as amazing as it looks in the pictures, the private beach is absolutely incredible, and the rooms are spacious and immaculate. But even beyond all of that is the incredible service from the staff. By your second or third day most will recognize you and know what you’ll want from the bar / how you take your coffee etc. Stefanos and George at Oasis genuinely wanted to make sure I had the most enjoyable experience possible and made sure I never wanted for anything and that I got the most out of exploring the island. Frania at Elais brightened every breakfast with her humor. Everyone truly went above and beyond taking care of me — even for what you would expect from an elite caliber hotel.

We stayed at Santa Marina for our honeymoon. We were really excited about it. The photos looked amazing, and the hotel seemed like the perfect place for something this special. But honestly, it just didn’t feel the way it should have. What should’ve been one of the best trips of our lives left us disappointed. The hotel itself is absolutely beautiful. The setting, the views, the rooms, all of that was great. But the service? The energy? The way we were treated? It felt cold from the start. Like we weren’t really welcome. Almost like unless we were spending extra or adding charges, we didn’t matter. At check-in, interactions were already uncomfortable. Simple questions were either ignored or answered like they were doing us a favor. At one point, we asked about food allergies and got no clear answer at all. But anything that involved money? That was quick and eager. We really tried to stay positive and make the best of it. It was our honeymoon, after all. But it kept building up. By the end, we felt like our presence was more of an inconvenience than anything else. After the trip, we shared our feedback calmly and respectfully, hoping someone would care. Instead, we were told there would be no compensation. Not even an apology. Just a very cold “we will not be proceeding with any form of compensation.” That’s what stuck with us. Not the view. Not the food. That email. For a resort under the Marriott Luxury Collection name, at this price point, with this kind of branding, I expected more. We didn’t need over-the-top luxury. We just wanted a place that would make us feel celebrated and cared for. Santa Marina had the looks, but none of the warmth. And that’s not what luxury is supposed to be.