Fairmont The Norfolk Hotel

Nairobi, Kenya

9.3 Luxury

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About the Hotel

Fairmont The Norfolk Hotel is an institution on the colorful streets of Nairobi, Kenya. A cultural gathering spot for over one hundred years the Norfolk is an oasis of tranquility, with private tropical gardens, a heated outdoor swimming pool, and the legendary Lord Delamere Terrace where travelers and locals alike have met since the days of colonial Africa. Sophistication and elegance permeate the luxurious rooms and suites, and harkens back to a day when tea was served on a silver tray, even in the bush. Whether you have come to Nairobi as a starting point for a safari, or to see the city's many sights, The Norfolk offers guests an exclusive view of Africa.

Location

Fairmont The Norfolk Hotel
Harry Thuku Road
Nairobi, Kenya 00200

Nearest Airport: NBO

Features and Amenities

Dining
Bar
Restaurants

On-Site Amenities
Spa Services
Fitness Center
Outdoor Heated Pool
Health Club

Interests
City
Signature Perks

Reviews for Fairmont The Norfolk Hotel

Give it a try

Reviewed 3 days ago

A luxurious 5 star hotel tucked in the middle of the city but away from noisy and crowded road. The hotel is bang opposite to Kenya Cultural Centre and walkable distance to the National Museums of Kenya and to the highway. The staff was welcoming and checked in went smoothly after placing few bags for safe keeping with the concierge. The rooms are quite comfortable but found the beds too soft and jumpy. The room overlooked the beautifully landscaped courtyard garden which gave some peace to its character. The restaurant served good food too. The Room Service and the Housekeeping staff were quite efficient.

piyushach - Mumbai, India

Disappointing but comfortable

Reviewed 4 days ago

Used to be an iconic hotel. Now taken over by a chain so has lost its charm and historical feel. Situated in an unattractive road with high rise blocks and what look like warehouses. It’s not possible/ advised to walk outside the hotel. There’s nothing to see there anyway.

Jan S

Perfect stay at the Norfolk. Definitely recommend.

Reviewed 2 weeks ago

We had a fabulous stay at the tail end of our twelve day safari. The service was attentive and impeccable, everyone was so lovely. We had great conversations with the waiters at Cin Cin bar (thank you Isaac for taking care of us so well). The hotel is beautiful, it has an amazing history and heritage in Nairobi, which is part of why we wanted to stay here. Our room was clean and comfortable, and serviced everyday with a turn down at night. The pool is heated and we swam in it everyday of our stay, with plenty of daybeds to lay out on. The restaurants (Tatu and Lord Delamere terrace) are both great for different reasons. Tatu for a bit more fine dining (I made a separate review in how lovely our meal was here) and Lord Delamere for breakfast and a more casual diner. I'd definitely recommend The Norfolk as it has charm, heritage, and incredible staff. Plus its central location makes it an easy spot to get to the Museum and other locations.

KimmyandDan - Kalgoorlie-Boulder, Australia

Omelette

Reviewed 3 weeks ago

I had some experience on good food service and great adventures. They are the best ever serving places I ever visited in.

Syprian O

Best experience

Reviewed 4 weeks ago

Alphonse and Sam were so good with bartending to the guests . Overall had an amazing experience. Salute to Evelyne and Pauline for organizing the event . Food ,drinks , atmosphere 10/10

Wanja J