Fairmont The Norfolk Hotel
Nairobi, Kenya
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About the Hotel
Fairmont The Norfolk Hotel is an institution on the colorful streets of Nairobi, Kenya. A cultural gathering spot for over one hundred years the Norfolk is an oasis of tranquility, with private tropical gardens, a heated outdoor swimming pool, and the legendary Lord Delamere Terrace where travelers and locals alike have met since the days of colonial Africa. Sophistication and elegance permeate the luxurious rooms and suites, and harkens back to a day when tea was served on a silver tray, even in the bush. Whether you have come to Nairobi as a starting point for a safari, or to see the city's many sights, The Norfolk offers guests an exclusive view of Africa.
Location
Fairmont The Norfolk Hotel
Harry Thuku Road
Nairobi, Kenya
00200
Nearest Airport: NBO
Features and Amenities
- Dining
- Bar
- Restaurants
- On-Site Amenities
- Spa Services
- Fitness Center
- Outdoor Heated Pool
- Health Club
- Interests
- City
- Signature Perks
Reviews for Fairmont The Norfolk Hotel
Amazing service
John and Biketi at the bar make the best cocktails and are amazing hosts... 5 stars to the attention and detail to everything they make.. Naturally just great people. Definitely recommend and worth a visit.. #Norfolk #fairmont #drinks #amazing
susanwA1840RR - Nairobi, Kenya
excellent location and perfect staff
Excellent location—clean, safe, and welcoming. The breakfast is outstanding and the restaurants are very good. What made our stay unforgettable, however, was the staff, including but not only George, Joy, Simon, Brian, Samuel, and the bellman - truly went above and beyond. They helped us not only with day to day requests, but also booking trips and organizing whatever needed to be organized, in a flexible and friendly way. It was a great pleasure to stay in the hotel.
Kai H
Good Business Hotel with Amazing Hospitality
The hotel is ideally located. This historical facility is very well maintained with a lush courtyard. The personnel at the Norfolk make sure that our stays are always pleasant. Harriet from corporate sales is very helpful and plans every detail to perfection. The hospitality of Executive Chef Binay Kumar cannot go unnoticed. He goes out of his way to make all his guests feel special. This is a hotel that i would definitely recommend.
nit0521
Preferential treatment to Indian clients.
I am a regular at Norfolk and I like the privacy and calm whenever I visit. I always recommend the hotel to those within my circle. The staff are always friendly and warm. I frequent the breakfast buffet which never disappoints. I was there last week and I noticed something that I've never seen or experienced before, the Indian chef and Indian manager were only interested in Indian clients, they only spoke and catered to the Indian customers. I can only imagine what the staff are going through if this is what we witness as clients. I will still come back, but please check on this unacceptable behavior.
Pioneer65514847033 - Juba, South Sudan
A kenya icon. Well deserved. Great staff, gardens, good value.
The Norfolk is an oasis of calm in central Nairobi and staff welcoming and helpful which sets the standard. The hotel is an icon and well deserved, the gardens are beautifully maintained, the rooms comfortable and the bar and restaurants with fun ambiance. Definitely a great base for business but also as a stop for tourists pre / post safari. Great charm and history. Highly recommended
stuffmatters - Kuala Lumpur, Malaysia
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