Fairmont The Norfolk Hotel

Cincin Bar is an awesome hotel bar. Gloria is an excellent bartender mixing beautiful drinks. Samuel made the experience great. Thank you!!!

Everyone at reception was incredibly friendly and professional. Joseph made our stay unforgettable by arranging an upgrade, decorating our room and organising a surprise for us at the restaurant during our stay. All this was to celebrate my girlfriend’s birthday. No other hotel in Nairobi has a team like this, and I’ve stayed at almost all of them.

Wonderful peaceful hotel in centre of Nairobi. Rooms were large and luxorious. Great service throughout with all staff being incredibly welcoming and couldn’t do enough for us. The facilities were fabulous; whether lounging in the cincin bar, exercising in the pool and health suite or eating in either of the restaurants. Would definitely recommend and would actively seek out this hotel when in Nairobi.

Our stay at Fairmont Norfolk was the perfect start to our Kenya adventure. The team made my husband’s birthday so special with the sweetest surprise, a beautifully decorated room with towel animals, rose petals, and a birthday message waiting for us when we arrived and a slice of chocolate bday cake🥹 The property is beautiful, peaceful, and felt incredibly safe, and every staff member made us feel genuinely welcome from the moment we arrived. The hospitality was exceptional, and we couldn’t have asked for a better stay. We highly recommend Fairmont Norfolk to anyone visiting Nairobi!

My friend and I stayed 2 nights at this is beautiful hotel before going on safari. The gardens are lovely and the rooms very comfortable and spacious. The staff were all exceptional, - friendly, welcoming, great service and made us feel at home. We enjoyed the breakfast on the first morning, and as we were leaving early on the second day for an early flight from Wilson Airport to Amboseli, the staff provided us with breakfast packs to have at the airport. A very enjoyable stay and highly recommended.