White Elephant
Nantucket, Massachusetts
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About the Hotel
On Nantucket, an island known for its casual elegance and understated luxury, sits the eclectic mix of cottages that make up the White Elephant. A landmark since the 1920â€(TM)s, the White Elephant commands views of Nantucketâ€(TM)s magnificent harbor and offers 53 light-filled guest rooms and suites, most with working fireplaces, and 11 garden cottages. Chic furniture adds the final touch, creating a homelike environment that represents graceful island living at its best.
Location
White Elephant
Easton St. (Box 359)
Nantucket, Massachusetts
02554
Nearest Airport: MVY
Features and Amenities
Reviews for White Elephant
Stay somewhere else! Huge disappointment for us.
This was trip for my husbands recent retirement. We were excited to stay at this hotel, but unfortunately it was a huge disappointment! The staff was unfriendly right from check in, rooms were just fair for the price. There were no amenities at the Inn where we stayed. We didn't know the Inn and main hotel were in 2 different locations, so we had to walk 2 blocks to get a drink, food, etc. You couldn't even get a soft drink at the Inn or any snacks - there wasn't even a mini fridge in the room for snacks/drinks. And no ice unless you requested it. We also learned we had to request to get our room cleaned. I've never stayed at a hotel where you had to let them know to clean your room, especially one that prides them self as a "nice" hotel.
Miller S
Low-Budget Feel for Exorbitant Price
Just stayed at White Elephant on first visit to Nantucket. This may be the most overpriced hotel I have ever stayed in for the price. The rooms especially bathrooms were reminiscent of a Motel 6, amenities are nonexistent and staff is rude and could care less with the exception of the courier service. I would not recommend this hotel for anyone looking for an elevated travel experience.
Bobby S
My Softest Place to Land.....
An absolute dream hotel! White Elephant delivers effortless high-end hospitality, incredible views, and a prime location close to town. The amenities and attention to detail are second to none.
lolagrace23 - Dallas, Texas
Disappointing and over priced
This hotel has Four Seasons pricing with Embassy Suites rooms. $1500 per night for an entry level King (doesn’t include breakfast). We stayed in the residences which has no cafe or bar- mediocre room decor, polyester robes and an empty mini bar. Pathetic. The beds and shower are the highlight. The staff are lovely but aren’t working with much. Stay somewhere else on Nantucket.
Kathleen C - Los Angeles, California
5 Star Service / 3 Star Hotel
I researched hotels for hours and hours for the perfect place to stay in Nantucket as it was our first visit. Ultimately deciding on the white elephant because of location and the hype that has always been around this hotel. I'm from South Florida and I travel a lot and I stay in a lot of nice hotels. I have absolutely no idea why there is so much hype around this hotel, other than the amazing customer service. Looking at pictures online this hotel seems much bigger than it actually is and the property looks much bigger as well, so that was disappointing upon arrival. The rooms and hotel itself are just really average and nothing great (please see my picture attached) Literally the vanity in the bathroom was rotting away at the bottom. The bathroom was so tiny and not what you you expect when paying almost $2000 a night for a suite We had a horrible view of the top of the structure that covers the restaurant - maybe if we would've rented one of the cottages our experience would've been better. They serve complementary wine and cheese from 4 to 5, which you would think would be served until five and replenished should the cheese and wine run out before 5 - especially at the rate charged to stay there. Apparently that is not the case , if they run out at 4:40, there is just simply no more. I passed by at that time and the cheese was already gone so I stopped by the front desk to let them know and was told that when it runs out there is no more, so if you are staying there in the future, you better get there at four if you want cheese and wine. Other than that experience, with customer service the staff was really amazing at this hotel - at the front desk, the valets, concierge, the drivers etc.. they were all really great went above and beyond. However, calling from your room to the front desk if you needed extra towels or anything like that was a little bit different experience. We had to call 3 times for an iron and 2 times for towels - again not what you would except . I don't write a ton of reviews, but wanted to write this one in case anyone else was traveling to Nantucket for the first time and reviewing hotels like I did. There are other hotels that are in close proximity to town that are probably much less expensive and just as nice.
Brandy W
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