River Terrace Inn, A Noble House Hotel

Staff, location and amenities are excellent at this property and just adjacent to the Wine Train! You can also walk downtown and do not miss Alda and Modal Bakery!

This was a very elegant hotel. The staff was very friendly, the rooms were very clean and well equipped. The outdoor seating area was great! I really appreciate the fitness center and the door to the outside patio which was nice to cool off the room. The parking was free, but there was no free breakfast.

This hotel was beautiful. The room was clean and the amenities were great. However, our experience with check in was very disappointing. We had a very late arrival due to our flight being delayed. We arrived at the hotel a little after midnight, parked, and hauled our luggage to the front doors of the lobby only to find the doors were locked and no one in sight. A sign next to the door stated they close the lobby at 11:30pm and the only way to enter is with a key. There was no doorbell or other way to get a hold of anyone. I called the hotel with no luck. Thinking we couldn’t check in, we hauled our luggage back to the car and went next door to the Westin to see if they had available rooms. The Westin’s front lobby wasn’t locked, and they were very sympathetic to our situation but they were at 100% capacity and could not provide us a room. Before heading over to another hotel in search of a room, I decided to go back to the River Terrace Inn to try our luck again. After knocking on the lobby door a couple of times, a gentleman appears from a room and opens the door- no hello/welcome… he looked very annoyed and was SO unpleasant. He proceeded to do the check-in with awkward silence. It was a discouraging experience, especially after a long day of travel. Perhaps this hotel could add a sign with a doorbell or camera for those who are checking in after hours, and have a more pleasant/courteous person to work the front desk at night. The rest of our stay was great, the day shift front desk staff and housekeeping staff were very nice and accommodating.

Fantastic location for starting off your Napa experiences. The Hotel has great amenities and friendly team members. Walking distance to Model bakery downtown Napa.

Before arriving, we spent several days exploring San Francisco and Sacramento. Our time in Napa, however, was truly unforgettable—thanks in large part to our stay at the River Terrace Inn and the incredible experience aboard the Wine Train. Everything exceeded expectations: the service was impeccable, the accommodations were exceptionally comfortable, and the overall atmosphere made for a spectacular and memorable visit.