Conrad Nashville

Nashville’s Conrad knocked socks off for us on our recent multi night stay. Breakfast açaí or yogurt, car service, room quality and cleanliness, front desk, concierge: all at superb level. Price was at acceptable level, location close to all but far enough away not to have to deal with Nashville noise and wantobees”

Always a wonderful stay at the Conrad. The rooms are beautiful and the location is great. One staff member stood out to us on this stay and that was Mariam at the restaurant. She remembered us each day with such a genuine smile, a true pleasure!

Mariam was so patient and diligent with our food allergies during our stay. The atmosphere was clean and well maintained.

current weekend manager Austin & he didn’t want to give us her name. We told him the issue we had and he basically said it wasn’t his problem. Zero customer service. Plus, the electricity went out yesterday and today. My room carpet had stains on it. My room refrigerator was broken and they tried to replace it and guess what that one was broken as well..the late night menu (after 11PM coming in from a late flight) has barely any choices and the choices they did have were gross. But worst of all is the customer service. FAIL.

My friends and I were treated horribly. Evidently some people in the Wedding party we’re not polite so he held it against the entire group that came for the wedding would not serve us at the bar when we went to the Manager. He said that it’s up to the Bartender’s discretion. Probably lost Ia healthy amount of money as we drink or premium and tip well. The late night room service sucks. Food is horrible and there’s no selection and they take forever.. my friend had two refrigerators delivered to her room today because neither of them worked. The power went out last night and again this morning when I needed to shower and do my hair for a wedding picture.. my TV wasn’t working. It took them two hours to get somebody up to fix it.. we asked for a chair to have our makeup done and they never brought it. We were calling the front desk and it went straight to a voicemail that said we cannot accept your call at this time. The doorman does not open the door and these doors are so freakin heavy. My friend had her wedding cocktail party here last night. They should’ve been treating us very well. Instead we will make sure we never come here again and we have spread the word to all our friends. This will also be posted on x, Facebook, Instagram, Truth social & LinkedIn.