Loews Vanderbilt Hotel

Absolutely the best hotel. The valet/ parking staff are the amazing. The front desk staff lead by John Dudek are the best and always friendly and helpful and welcoming. Lacy Stogner business travel & entertainment manager is amazing and so helpful

Comfortable, clean and well kept hotel. I did not mind the noise and I stayed on one of the lower floors. The staff is very friendly and accomidating.

We stayed here for three nights in December. The room was nice and the staff were great—especially Roger, who served us at breakfast. He was one of the best parts of our stay. However, the downside was that the hotel was under construction, and we didn’t know that when we booked (or at least I don’t remember receiving any notice in advance). If we had been informed ahead of time, we could have made a different decision. The construction noise was noticeable, especially in the lobby, bar, and dining area, and the lobby space was very limited. Also, the parking fee was expensive.

I was informed at check-in that the hotel was undergoing renovations, which proved disruptive from 9 a.m. to 5 p.m., Monday through Friday. Despite that inconvenience, the highlight of my stay was a waiter named Walter Campbell. Walter went above and beyond in every interaction. He remembered my name, engaged me in genuinely uplifting and positive conversations, and was remarkably attentive to even the smallest requests—whether it was hot sauce or grape jelly, he made sure my entire group was well taken care of. At a luxury hotel, you expect good service, and everyone was indeed pleasant. But Walter stood out head and shoulders above the rest. His professionalism, warmth, and personal touch made me feel truly valued as a guest.

Hotel under renovation! Yes they say it on their website and received an email. What they do not explain is the noise is very loud and constant from 8:30 am to 5:30. All day! You can hear it from every room in the hotel and 5 rooms on my floor are being worked on so workers coming and going. The noise is like a jackhammer buzzing along the ceiling of your room. ALL DAY. The staff is lovely and tries everything to accommodate but honestly they should not be open during this extensive of a remodel. You are literally paying to live through their renovation. Shame on you!