W Nashville

We truly enjoyed our stay and a few people made it super great...Molly from NJ at the pool bar, Trinity in the restaurant along with Janet(??) yesterday. I did not get his name but the young gentleman that checked us in was truly on point.  Some great features..the Marshall blue tooth speaker, the awesome pool, and the ease of getting everywhere. We avoided Broadway and had many other attractions to visit.

The valet attendant, Maya, was incredibly helpful—very kind and accommodating. She even assisted me with getting my luggage into the Uber.

I stayed here for a conference and absolutely loved it! I will say the hallways are a bit dark - I had to use my phone flashlight to find my room number. My only complaint was that it was hard to catch an elevator at times, but I'm sure that's because all the confernce attendees were coming and going at the same time. I loved the pool! And I loved listening to live music in the living room area in the evenings. The food was good, the staff was pleasant! Really nice stay! I did walk down to Broadway one evening - it's an easy walk.

I booked a SunChaser promotion advertised on their website. A high floor room with city view. Specifically in the advertisement and reservation. I was assigned a high floor with the parking lot view, not a city sky line view. When I inquired about the room, I told there were no rooms available with the view of the skyline. And that the city view rooms are “city facing” rooms. If your hotel view is important to you, please beware!!!

Donovan greeted us with a smile and assisted us with our luggage to the hotel room. He was very mannerable and professional while showing the room's amenities. He continued to be very respectful by offering additional assistance if we needed anything else for our stay at the W.