The Ocean Club, A Four Seasons Resort, Bahamas

Stayed 5 nights as a family of 5 in 2 interconnecting ocean front rooms Welcome at the hotel was terrific - friendly and helpful. Rooms are a bit dated in style but very comfortable and a good size and as we were on the ground floor we had lovely outdoor seating which as the hotel faces north is out of the sun. Our rooms were in the last block which was blissfully quiet Food wise a little mixed to be honest Dune - very disappointed at dinner and breakfast with the quality of food and the service. Several times made a mess of the gluten free parts of the order (despite multiple discussions on this point). The breakfast could do with some simpler lighter options but free Coffee and croissants are available in the martini bar if you want something small) Ocean Blu - wonderful service and excellent food both at lunch and dinner Martini Bar - excellent service and lovely drinks . Family enjoyed the beach where the service was excellent and the kids enjoyed swimming and snorkelling further up the beach. We also did some jet ski which is payable in cash directly to the provider The shuttle service to Atlantis (for the waterpark where entry is free) and the golf club (where we used the range and played some rounds) is very efficient Highly enjoyable and highly recommended

We were staying at Atlantis but took the shuttle over to the Ocean Club for a swim and lunch, and it was the highlight of our trip. The beach was pristine and uncrowded, and our lunch at Ocean Blu was wondering and came along with a beautiful ocean view. We also had the homemade gelato from the cart- Guava and Coconut- delicious! The pina coladas were also a 10/10. Freshly made! Very thoughtful service! After waiting over 20 minutes for the Atlantis shuttle, the doormanarranged for us to return in the Four Seasons’ luxury transport, free of charge as he said we had been waiting too long and it was unacceptable. Even the groundskeeper made an impression, he cut down fresh coconuts for our kids! A beautiful property with excellent service. If we return to Nassau/Paradise Island this is where we will be staying!

We have been to many upscale resorts in the islands, and this was our first here. We booked an oceanfront room. More CONS than PROS, unfortunately. This place needs an upgrade, badly. PROS: Gorgeous beach and landscaping at the resort. (The surf at times was extremely intense, however, as it faces the Atlantic head-on). One concierge in particular deserves extra kudos- Clarisse - who went above and beyond to accommodate my medical needs from an earlier neck injury - she even brought the medication to my door, then followed up with phone calls to see how I was doing. I’ve never experienced such service from a concierge - and we travel often to ultra-luxury resorts. She is one of the golden gems of this place. The staff were friendly, and coming from NYC this was an extra-special treat! The in-room dining was great. CONS: We had no working electrical outlets in our double-sink bathroom for the entire stay (1 week) The overhead lighting was dim, no working make-up mirror either. Despite our requests to fix the issue, with staff repeatedly saying it would be taken care of, no one fixed it. Electrical outages! Twice, the entire room lost power, in the am. for hours, and throughout the night - buzzing, silence, beeping, silence…kept us up all night (it got real hot in the room, too) My husband slipped on the rickety wooden steps leading to the beach - the steps were rotting away with big gaps and splinters, and the steps were lopsided. The on-site restaurants were pretty poor - and outrageously expensive for what you got. We ended up going out to Atlantis to eat, not a thing we expected to do at a luxury resort . Though the rooms looked clean, our white socks and slippers were BLACK on the bottom after a few hours in the room! Unacceptable. This place nickels and dimes you to death.

This hotel is paradise, the rooms was lovely and spacious, the infinity pool was lovely, over looking the beautiful beach, the beach is v quiet and beautiful. Every single member of the staff was lovely, always so helpful, so friendly, nothing was to much trouble, they all made you feel like you was the most important person staying there which made a all ready amazing stay even better, I will definatly be returning soon.

Such a lovely stay at The Ocean Club last week. The hotel is extremely pretty and beautifully maintained and the staff were fantastic. Food at both Dune and Ocean Blu was always superb and the pools, beachfront and rooms were amazing. Travelled as a family with teenagers, and we all agreed that this was the nicest summer holiday we have had to date. Already hoping to head back next summer! As is usual with Four Seasons the staff really do make a huge difference to your stay. The level of care they provide is always second to none. Also really enjoyed our half day trip to Rose Island to see the swimming pigs. A must do trip for any animal enthusiasts! Special thanks to Ashanti, Lesean and Alan - definitely some of the sunniest people I have ever met!