The Reef at Atlantis

At first glance, this hotel is stunning! However I would never stay again. Already 2 nights out of our 5 night stay had "private events" which means a dj on the beach. Super loud until 11pm. For the price you pay to stay here, I am not impressed. We had a garden view, on the second floor and might as well have been part of the party. If you like that sort of thing then you may enjoy it, but I always ask for a quiet spot, and would have liked to go to bed after a long day in the sun. I think they should be discounting rooms close to the party. Or at the very least letting people know. Reminds me of a wedding I attended years ago where the guests had rooms directly over the dance floor. Other than this, it would have been a great stay. Lots of walking. Maybe choose the Royal? Or better yet, try Baha Mar.

Amazing experience,super clean- amazing staff at all levels. All restaurants we visited were unbelievably outstanding- they all accommodated the food allergy easily! The entire resort was fantastic- service unbeatable! The reef was perfect for my family- will definitely return!!

Some workers were friendly/helpful, some were not. Construction noise at the Cove was super loud. If I’d known there would be loud jackhammering during the day (shared pool/beach with the reef) I would have stayed elsewhere. Food choices are extremely limited on site. Starbucks and a temporary tent setup during construction for so so burgers and salads (if they have any in stock). And housekeeping was hit or miss. Some days they came other days they did not.

Overly crowded family resort with crappy bad restaurant buffet style food. Prices are ridiculous. Chaos with kids running through dining room and hallways.

Upon check on March 24, 2026 we were given a room, walking what seemed like forever to our room in the royal Tower when we got to the room, the door was open. We walked into room to find things laying on the floor. The bathroom floor is sticky so we called the front desk and housekeeping immediately. Housekeeping manager came the room was fine. Picked up the things on the floor and left the room that evening we tried to brush our teeth. The sink was so plugged up and maintenance would not come to clean it I cleaned it the tub was filthy, etc. my wife was appalled the next day the hotel moved us to a new room, but ruined the complete experience ofchecking into a beautiful property. I would never stay at this hotel again. I would never recommend this hotel to anyone. I am a lifetime Titanium Bonvoy member I am very qualified to give this review. The management staff just does not care travel at your own risk.