Rosewood Mandarina

Had a really nice stay here in November. Did not expect perfection because this is a new resort but overall had a great experience. We stayed in a mountain room which was very beautiful. I think I would try a different area next visit because we were kind of on edge in the plunge pool -you are in nature so expect bugs/critters. I actually had a scorpion in the indoor shower with me which could have been awful, but someone came immediately to help. Did not have much issue with the buggy rides but it does kind of become a chore to constantly have to keep in contact to get rides to/from the main area. The buggy ride, however, is very scenic. The grounds are gorgeous here. Pool/beach area really, really nice. Service could have been a little more attentive over here but not a huge deal. Ocean is surprisingly strong, we got a little beat up out there but the water temperature was divine. Wish it was slightly calmer so I could enjoy it more. Food was mostly really good. Breakfasts & dinner at La Cocina were our favorites. We did not really love the Spanish grill (forgot the name) and wouldn't return. Same thing with Toppu - it came highly recommended but it just wasn't our taste. We dined once at the O&O at Carao ( I think that's the name) and that was a very good meal as well. Spa was pretty good,I'd give it 7.5/10. Airport transportation booked through the resort was seamless. We stayed during the week, and I did notice that when the weekend approached and more guests checked in, that service went downhill. Much less responsive and attentive, and getting someone to help us in one of the little boutiques was very difficult. We did end up being able to purchase what we wanted, but it just felt like a task. I chalk it up to just being understaffed. This resort has total potential to be one of the best in Mexico for sure!! I'd like to revisit in a few years to compare. Love the Rosewood brand.

Rosswood Mandarina is simply paradise. Nature, luxury, and heartfelt, impeccable service come together here in a harmony we have never experienced anywhere else before. The hotel is located about an hour’s drive from Puerto Vallarta. The drive costs approximately one dollar per kilometer, which may seem expensive at first, but the journey itself is a special experience. The return trip feels even more intimate, as you leave this magical place feeling completely recharged and enriched with unforgettable memories. The property is nestled in a mangrove forest embraced by mountains, featuring a pristine beach and four heated swimming pools. The richness of the flora and fauna is breathtaking – a true natural wonder where relaxation reaches absolute perfection. The service is simply outstanding. The staff know guests by name and fulfill every request instantly, always with a genuine smile. The cuisine is exceptional and refined – every meal is a memorable culinary experience. My wife and I celebrated our anniversary here and were overwhelmed by the thoughtful surprises and extraordinary attention we received. I would especially like to thank Juan Carlos for his professional leadership, amor retana for the flawless organization, and our personal assistants, Jonathan and Brandon, for their exceptional care. They transformed our room into an incredibly romantic setting and anticipated our every movement and even our thoughts – truly beyond expectations. It is no coincidence that several English-language review platforms already rank the hotel among the world’s top twenty properties – an extraordinary achievement considering it opened only six months ago. We wholeheartedly recommend it to everyone. If you are looking for an unparalleled natural setting, warm, perfectly heated pools, and complete tranquility, you will not find a better place. For us, this was not just a trip – it was an unforgettable, absolutely perfect experience.

As a traveler who has experienced many of the world’s most distinguished destinations, I can genuinely say that the harmony between nature and refined luxury at Rosswood Mandarin Hotel is truly exceptional. Nestled among lush jungle landscapes, dramatic mountain backdrops, and an unspoiled coastline, the property offers both seclusion and a deep connection to its surroundings. Mangroves, vibrant wildlife, and endless greenery create an atmosphere that is immersive, serene, and captivating. Even the arrival enhances the experience. The hotel is located approximately one hour from the airport of Puerto Vallarta and can be reached either via a newly built, elegant toll highway (approximately one dollar per kilometer) or along the traditional scenic route. Each option offers a distinct perspective — one defined by efficiency and comfort, the other by authenticity and breathtaking views. Luxury here is understated yet unmistakable. It is evident in the architectural precision, the seamless service, and the intuitive attentiveness of the staff. Throughout our stay, we encountered extraordinary warmth and courtesy. As we were celebrating our wedding anniversary as well as my wife’s upcoming birthday, the team surprised us with beautifully curated room decorations and thoughtful personal touches that genuinely moved us — gestures delivered with elegance and sincerity. The culinary offering is equally outstanding. The à la carte breakfast, included in the rate, is simply remarkable: individually prepared dishes, exceptional ingredients, refined presentation, and perfectly balanced flavors. This is far beyond a conventional hotel breakfast; it is a carefully composed gastronomic experience in its own right. The four heated swimming pools also deserve special recognition. Immersed in warm water while overlooking jungle-covered hills and open skies creates a profound sense of calm and restoration that lingers long after departure. It is no coincidence that The Chancery Rosewood was named the world’s best luxury hotel brand in 2025, nor that three Rosewood properties rank within the global Top 15 — including Rosewood Mandarina, which secured 14th place in its opening year. This newly opened hotel unquestionably deserves international recognition. My sincere gratitude goes to General Manager Juan Carlos, to our personal waiter, and separately to Amoretta — along with the many outstanding professionals behind the scenes — whose elegance, dedication, and heartfelt hospitality transformed our stay into something truly extraordinary.

We just returned from 4 magical days at Rosewood Mandarina, and are already working on booking our next stay there! We've stayed at Rosewood properties all over the world (and stayed next door at the One & Only Mandarina), and are ranking this property on our short list of favorites anywhere in the world. Service: Truly 5 star. Everyone was proactive, upbeat, and went above and beyond. Special shout outs to Lauren, Alejo and Roberto at the pool, each of whom could not have been kinder or more attentive. Food: FANTASTIC. Chef Jose oversees all of the restaurants, and the food is delicious, interesting, and inspired. Chef Jose brings his Spanish background to good use with Spanish influences on the menu... paella, Spanish cheeses, etc. Also, the Japanese restaurant on property (Toppu) was amazing! Be sure to order the salmon on the grill, the cucumber salad, the tuna taradito, and the pistachio dessert there. (Also shout out to the manager there, Manuel - he knows his food, has an amazing team, and is a delight.) There is truly no reason to go off property to eat. Rooms: Gorgeous, water views, smart layout, spacious. Property: Walkable, gorgeous, fabulous pools with plenty of seating and shade. Thank you, Rosewood Mandarina team, for an amazing stay! We'll be back!

We had the pleasure of staying at this wonderful hotel, and it truly exceeded our expectations. From the moment we arrived, the staff stood out as some of the best we’ve encountered anywhere in the world — genuinely caring, attentive, and always with an exceptional attitude. The food was spectacular, especially Toppu, which has now become one of my favorite Japanese restaurants worldwide. Every meal was thoughtfully prepared and memorable. The rooms are stunning, each featuring a private pool that offers a perfect sense of privacy and relaxation. The beach is equally breathtaking — it truly feels as though you’re on your own private island in Mexico. This has become one of my favorite hotel stays, and I can’t recommend it highly enough.