Rosewood Mandarina

I’ve just returned from a two-week holiday at the Rosewood Mandarina to celebrate several birthdays with family and friends. This was my second stay. From the moment we arrived, we were greeted by many familiar faces from my previous visit. The sense of connection the staff members created made me feel like I was being welcomed back by friends. General manager Juan Carlo Catalan and Director of rooms Marcos Rodrigues are both clearly doing a great job keeping everything running smoothly. We were assigned two butlers, Alejandro and Saed, who were warm, attentive, and incredibly thoughtful. They checked in with us throughout our stay and handled every detail—from reservations and room requests to surprise evening treats—with true professionalism. One of my favorite parts of the property is the gym, which was in immaculate condition thanks to the most amazing gym instructor and human being, Miguel. Truly, give this man a raise! I joined several fitness classes with friends and we had the best time - we could not stop sweating, laughing, and somehow doing both at the same time. I also made good use of the spa and steam rooms. Ask for therapist Jokabed if you want the most relaxing massages. Executive Chef José Vicente Mascarós has crafted an exceptional menu filled with creative, authentic, and delicious dishes. My favorite dinner spot continues to be Buena Onda, where fresh seafood is served right on the beach with breathtaking sunsets. Restaurant manager Liliana and her team made every visit warm, memorable, and heartfelt. A special thank you as well to Francisco, Israel and Juan Carlo at La Cocina restaurant for their cheerful, attentive service every morning at breakfast, and to Jesús and Marco for taking such good care of my family and friends by the pool. Jesús was especially kind to my godson, which meant so much to us. And kudos to room-service telephone attendant Sulema and valet Bogar - despite our (occasionally :) complicated orders, allergies, and special requests, everything was communicated clearly and delivered perfectly. There are truly so many staff members who deserve appreciation (Fernando and Karlen the butlers, Jade and Paula at the front desk…). They are the true heart of this hotel and the reason I enjoyed my second stay so much. I hope to see them all again soon!

I spent a week with family and friends at the Rosewood Mandarina for my birthday and we had such a wonderful time. Thank you to our butlers, Alejandro and Saed, for always thinking of us and making everything so easy. Thank you to Francisco and Israel at La Cocina, and to Liliana at Buena Onda, for welcoming us with such warmth during meal times. Thank you to Ibrahim at the Kids Club for helping my son find a little magic. He looked forward to seeing you everyday! Thank you to Miguel at the gym for being an incredible fitness instructor and for helping us connect with the land by sharing its history and the stories of its people. And thank you to Jesús, Marco, and Roberto at the pool for keeping us well fed, hydrated, and entertained! We appreciated every one of you.

evrything was amazing, service, food, activities, rooms, atmoshere, private etccc AMAZING EXPIRIENCE A+++++++++++++++++++

Bottom line, it’s fantastic. We have have stayed at O&0 as well and we love it also, you cannot go wrong with either one. I would first start with management and staff. It’s not worth getting into details but there was a major mistake with our reservation but management went above and beyond to make it right and we couldn’t be happier. Further the staff is fantastically trained. World class service across the board. There are some big differences between the two Mandarina resorts. The biggest is the food. The food is just too high brow and exotic for our taste at o and o. The food at rosewood was amazing and fresh, so to us they have the advantage. Also if you like being able to walk and bike around the resort rosewood is the winner. That being said O and O is the more exotic and drop dead gorgeous part of the resort but the price you pay is major elevation and weird food. We had a room on the beach and it was better than any beach room at o and o. A couple points of corrective criticism 1. We were disappointed to see as we were driving up the mountain to see others doing the turtle release, we would have loved to do it had we known. 2. We booked a beach front table at mi cosina but none were available when we arrived. 3. The spa is lovely and we loved our treatments expect the actually treatment. The massages were underwhelming, when a client puts very strong in their preferences it means hurt me so bad that I have to ask you to lighten up, our therapist where lovely and think they could be trained to be better but the technique was not worth the price. 4. Please put deodorant in the male locker room and make the sauna 50 hotter and the the cold plunge 15 degrees colder, also please put purell in the gym. In Summary, this place rocks and we just got to the four seasons punta mita and it is an absolute dump compared to rosewood mandarina.

Stayed for four nights in October for a couple’s trip. Many thanks to our travel agent and to the excellent Director of Rooms, Marcos Rodrigues, who upgraded us to a poolside one-bedroom suite (Room 202) with a massive terrace overlooking the recreation area. The suite floored us — beautifully finished, thoughtfully laid out, and deeply comfortable. Highlights Exceptionally comfortable loungers by both the pool and beach Excellent crudo and panoramic views at Peñasco, the cliffside bar Dinner at the new Japanese Toppu restaurant at the top of the property was excellent — refined dishes and a really special ambiance Very good breakfast — the mole in particular stood out Service was consistently exceptional: nearly everyone greeted us by name, staff were warm and attentive, and communication through WhatsApp made everything effortless; we only waited a few minutes for a buggy on rare occasions The gift shops near the pool and main restaurant were well curated, with tasteful, high-quality items worth browsing The Rosewood Explorers Club looked fantastic — beautifully designed and clearly well-run, though we didn’t use it this trip Bikes were always available and made it easy to get around Enormous soaking tubs and generous wardrobe/storage space Plush king beds with deeply comfortable mattresses Plenty of TechnoGym equipment in the beautiful gym Air conditioning throughout the property was excellent — strong and reliable, which mattered in the warm October climate Smooth and safe airport transfer arranged directly by the hotel Mandarina Property Notes The larger Mandarina development has far more to offer than the hotel materials initially suggest. Beyond the Rosewood grounds, the property includes polo and equestrian facilities, a golf pro shop, and tennis and pickleball courts, all accessible by a short buggy ride. There are also hiking and mountain biking trails near the One&Only Mandarina, which can be easily reached in about a 15-minute buggy transfer. I visited the spa at the One&Only and joined a taco cooking class at Carrao, both of which were excellent experiences and a highlight of the trip. Rosewood Property Layout Notes The 100s are beachfront villas and suites. The 200s–300s sit on the flatland area near the recreation zone. The 400s have cliffside ocean views (not direct beach access). The 500s–600s are tucked into the mountain area. We loved our Room 202 — extremely well located, peaceful, and private while still close to everything.