Hotel Chinzanso Tokyo

We absolutely loved this property. A true 5-star experience across the board, from the exceptional dining to the comfort and quality of the rooms. The views from our room were incredible, and the expansive garden quickly became our favorite place to unwind. The spa was a hidden gem and well worth visiting. The staff were outstanding throughout. Easily one of the best hotels I’ve stayed at anywhere in the world.

We had a really lovely stay at Hotel Chinzanso Tokyo. Our room had a beautiful garden view, which made the whole experience feel calm and relaxing — it’s hard to believe you’re still in the middle of Tokyo. The gardens were definitely the highlight. They’re absolutely stunning, especially to walk through in the morning or evening, with the pond, greenery, and peaceful atmosphere. In the evening, the mist in the gardens lights up in pink, which creates a really unique and almost magical setting. We only had breakfast at the hotel, but it was very good with a nice selection and a pleasant setting. Overall, a very peaceful and enjoyable stay — perfect if you’re looking for somewhere quiet and surrounded by nature while still being in Tokyo.

Don’t let the location put you off this hotel - the extra time on the metro is more than worth the unique luxury experience. From the moment you arrive you will receive 5 star service, the rooms are enormous and beautifully maintained. I loved the cleaver modern touches they have made while keeping the original style. The garden is spectacular! It’s popular with locals and tourists and I highly recommend.

The hotel is beautiful and very comfortable. Excellent and hospitable staff. The rooms are very spacious and clean. A fabulous and comfortable stay.

No international hotel standard at all. If you are used to stay in international luxury hotels, avoid this hostel-style accommodation. At first, the positive: the rooms are clean. But the room service is not very attentive. In room dining stuff has not been removed for 24 hrs despite turndown service. The quality of the food in the restaurant bistrot is subterraneous. I received the worst club sandwich of my life due to the low meat quality. I complained but they only smiled. Furthermore, the breakfast is and of lowest quality. You can choose between western and Japanese breakfast in different restaurant. But be careful you need you breakfast coupon to get access. The Japanese breakfast is serve at a location that could also fit in a North Korean youth hostel. At the western breakfast you can choose between two different breakfast which will be served at the table after approximately 30 minutes of waiting (average of four nights). One piece of toast, one peace of bacon in shoe sole style, and an egg of choice. The scrambled egg is out tetra pack and can not be eaten. Fruits or muesli is only available at extra charge. At check out I was asked on whether I enjoyed the stay. I said: no. But again, only smiling.