The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection

an amazing place to stay great service, staff, rooms, things to do Our 5th trip The food is very nice Love the pools we will be back

Probably our 10th or 12th visit to this iconic landmark in St Andrews. The attentive service is old world classic making you feel right at home. We were there on a delayed 55th wedding anniversary and the staff were so responsive, we were touched. Braxton's, the in-house restaurant, is top notch where we enjoyed creative seafood offerings. While expensive, if you have a special event, it's we'll worth it and highly recommended for a memorable experience!

We were told our room was upgraded from a queen to a king. When we were led to our room, the staff person could see that the location and size of the room was not an upgrade. He quickly relocated us to a lovely renovated room, which we enjoyed. We slept soundly, and enjoyed in-house activities and dining.

I went with a large group for 4 nights for a golf tournament. I gave the visit 3 stars as food and setting were very good. Front desk and maintenance not so. It started with the room safe and tv not functioning. The safe was repaired next day, someone tried to fix the tv and was going to come back but never did. So no tv in room all week despite us reminding them on a number of occasions. Bigger issue: The electronic door lock to our room broke on the 1st evening and it took them 1 1/2 hours to "break in" so we could at least sleep in the room. Actual repair only happened the next day and until then 1 of us needed to stay in the room at all times or we would be locked out again. I got breakfast, my roommate didn't. No apologies for any of the inconvenience except a free drink at the bar at 10pm offered while they tried to figure out the door problem. I just wanted to go to bed. When we checked out, no compensation or reduction was given since we "were not Marriott members". If this is how Marriott runs things, I don't want to ever be a Marriott member or stay in one of their properties.

We arrived after a 5 hour drive through fog to the lovely junior suite we prepaid for ; in the next room a dog barked non stop for 90 minutes . Reception were unable to contact the room guests, were unaware there was a dog in the room which had been sneaked in without registering or paying additional fee and was now left alone in the room . Two hours later reception advised owners returned and « it would not happen again » . We were not happy as the dog still barked whenever someone passed the room . In response we were offered a downgraded room to move out to and free breakfast !! And the guests who had broken all the rules were to stay put ! After having to make quite the fuss in reception , with more junior reception staff assuring us we were in the right, the errant dog owners were moved . We have dogs, love dog friendly hotels but all guests need management to enforce rules fairly and without the need for arguments in public spaces . The whole episode left us disenchanted with an otherwise delightful indeed sumptuous hotel