The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection

New Brunswick, Canada

8.3 Moderate Deluxe
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About the Hotel

In the quaint maritime town of St. Andrews-by-the-Sea in New Brunswick, Canada, comfort, elegance and a devoted respect for nature intersect at The Fairmont Algonquin. This 1889 Tudor-style landmark has been named a Canadian Pacific Hotel's Environmental Hotel of the Year, while Zagat Survey proclaims that "nothing compares with the old world class" of the prestigious Fairmont Hotel Group. With a seamless blend of old-world hospitality and modern luxury, this historic seaside retreat has charmed guests for over a century.

Location

The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection
184 Adolphuf Street
New Brunswick, Canada E5B1T7

Nearest Airport: YSJ

Features and Amenities

Reviews for The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection

Do not bring anything expensive or confidential, house cleaning leaves your door open all day.

TripAdvisor Traveler Review Rating Reviewed 1 day ago

I had been wanting to try this hotel for a while. Our experience was not good, we had issues every day of our 4 nights stay, and had a major security concern. Here's our experience, hoping I am not forgetting anything. We were in a 3rd floor king room. Issues with front desk: as I finished checking in, the receptionist told me all about where breakfast was and that it was included. Having my doubts, I asked if it was indeed included. He checked. Then told me, no, its not included for you. You can still go, its just 30$. Sales tactic? We then proceeded to our room, and called reception to request a luggage rack to put our suitcases on in the room. The receptionist said 'Housekeeping is closed, but maybe there is something'. I then had to ask that if 'maybe there was something', could they check and call me back? Then the bell boy arrived with a luggage cart - that he had just seen my hubby bring back downstairs and showed up to our door with a puzzled look. He was able to go back and find us a luggage rack. Throughout the stay, the 3 bell boys that we interacted with were the only good thing about the place. Security Issues: Our our first morning, we went out at about 11 o'clock and came back at 4:30. As we left, the cleaning lady was cleaning the room besides us. When we arrived at 4:30, our door was completely open. No one in sight. No cleaning lady. The room had been done. I went into utter panick mode. What if someone got into my computer? What about my jewelry (I had a lot as we had a wedding during our stay)? What if someone was hidden somewhere to hurt us? I was truly scared and worried. I called reception. Same person as the night before. Who told me that housekeeping was closed. These were things that could happen. To look around if I was missing anything. I said that I wanted to make a complaint. He basically said no one is here. I said I wanted a call-back from housekeeping. He was very dismissive and did not take my worry into account at all. The next day, I went to the front desk and said that I didn't want my room touched at all because of the previous day's occurence. Reiterated my complaint. The person at the desk now went and got a supervisor. Which was not aware of my complaint of the previous day. He did apologize, took notes, and I received a call from housekeeping when I returned to my room. However, this whole incident left me worried for the whole weekend. So if you have computers whose content you'd rather be kept private, or expensive stuff, don't trust this expensive hotel. BTW, we hadn't found the safe on that day, we found it after the incident. Its under the TV, in a drawer looking cabinet. Food at the pool: we showed up at the pool expecting to have lunch there as they had a menu of shareables both on their website and on the window of the pool attendant's booth. No food that day. The attendant said that the staff the previous day forgot to order it. No other options provided. We stayed until about 4 PM, still no food. No activities as advertised: A 25$ resort fee per day is mandatory. According to the program, this fee is for activities. We tried to participate in 3 activities that were on the program we were provided at check-in: ghost and history tour, 4 PM frozen treats and 9:15 smores and stories by the fire (this was before the fire ban). No treats, we looked everywhere. No smores' to be found. Ghost and history was just ghosts... and 30 min. long. No cleanliness: The room itself was OK. Bed was very soft. The conforters are those wrapped in sheets (so they don't wash them I assume, just the sheets). Of course, when you move, the sheets get out of the conforter - and when it happened, I saw that under the sheets, it was dirty (not stained) with something that looked like self tanner or foundation. The curtains had stains that looked liked cigarette stain; and the lamp shade was stained. Location is OK if you like to walk. Will not recommend.

Isa b - Gatineau, Canada


Horrible service in a filthy setting

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Service worse than staying overnight in a truck stop Bedroom was filthy Sheets had someone else’s pubic hairs and dirty cups left in rooms Dog hairs on the bed Bathroom looked like it was forgotten except for clean towels Attitude of staff was hotel is short staffed so why even pretend to be civil on their good days and you aren’t paying enough for me to smile on their better days The idea of prompt service was under 3 hours Property is gorgeous

energyvibe - Houston, Texas


Not for us

TripAdvisor Traveler Review Rating Reviewed 5 days ago

We decided to stay in Canada this year for our holidays. Based on ratings on Google and Trip Advisor we chose the Algonquin. Little did we know that this is a full on Chucky Cheese looking for a place to happen. Kids screaming and ripping down the halls all hours of the night. Doors slamming from midnight to 5 am , so zero sleep night 1. Food in the pub is average at best. Front desk far below average at best. Room , ok but not as advertised, as usual. Shower / have to run around to get wet All in all I give this resort a 3 out 10 . They should be able to do better. Never coming back Way too many places out there that treat you like a welcome guest. So disappointed in the total effort of this lodge.

Simsational66


I Don’t Give a Crap Type Service

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Experienced exceptionally poor service while visiting today. All the ATMs in town were down and the hotel refused to provide cash thru their system. Shows a clear “I don’t give a crap” attitude that doesn’t help the Hotel or the town

Dennis O


Beautiful Old World Hotel BUT service needs to be worked on

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Beautiful old-world hotel with lots of charm. The staff, along with the friendly front desk dog, made a warm first impression. Room Our room had been recently renovated—it was large, very nice, and comfortable. Unfortunately, service was lacking. We were in the new building where the gym and indoor pool are located When we arrived, the room had no toilet paper, tissues, or body soap, and after we requested supplies, only toilet paper was delivered. Over our three-night stay, the room was barely cleaned and supplies not restocked Food Breakfast was plentiful and served in a beautiful room Drinks on the terrace were a lovely way to end the day but service was slow Spa spa staff was friendly treatments felt overpriced for what you receive.. Additionally, a Roomba constantly runs in the hallways, which creates a persistent noise that is off-putting if you’re trying to relax in your room. With more attentive service and attention to detail, this hotel could truly be worth the price

J9546QOandreal - New York City, New York


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