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An urban oasis centrally located in New Delhi, The Lodhi is spread across nearly seven acres on Lodi Road near the Lodi Gardens, an extensive parkland with historic tombs dating back to the 15th century. A member of The Leading Hotels of The World, The Lodhi offers some of the largest rooms and suites in the city with most categories featuring a private plunge pool and expansive balconies. The hotel’s dining scene is considered one of the best in the city, offering eclectic options ranging from local specialties to international delicacies.
The Lodhi
Lodhi Rd, CGO Complex, Pragati Vihar
New Delhi, India
Nearest Airport: IND
Disrespectful Staff, Terrible Service – Avoid at All Costs I booked this hotel to celebrate my wife’s birthday, and I deeply regret it. What should have been a joyful and relaxing experience was ruined by a shocking lack of professionalism and care — especially from the manager, Gargi. Let’s start with the breakfast: absolute disaster. We showed up well within breakfast hours, but almost everything was empty — cold eggs, dry bread, no fruit, no effort. When we politely asked for refills, the staff acted like we were being unreasonable. No apology, no urgency — just blank stares and a dismissive attitude. As if that wasn’t enough, I requested a cancellation for the second night after realizing how bad the service was. I was told it would be processed — but of course, nothing happened. They charged me anyway. When I followed up, I was met with excuses and finger-pointing. The worst part? When I brought up the poor experience directly to Gargi, the so-called manager, her response was shockingly arrogant. She didn’t apologize, didn’t offer any resolution — and even said they’re “not scared of bad reviews.” That tells you everything you need to know about how this place is run. This is not just bad service — it’s complete disrespect for guests. If you're planning a special occasion or even just a peaceful stay, stay far away from this hotel. They don’t care about guests, they don’t honor their word, and clearly, they don’t think bad service has consequences. You've been warned.
Aakash S
Nice hotel but I have no money maine aana chahta hu or rahna chahta hu magar paise nhi haii yaarr............................
Seaside02015614784
Great customer service provided by Raushan, friendly and courteous. Asian food highly recommended at Elan. Superb ambiance and ideal place to spend time with family.
Abhipri G
I had an amazing experience! The room was clean, comfortable, and had a great view. The staff were friendly and helpful (mamta and ashu were very copperative)and the breakfast buffet was delicious. The hotel's location was perfect for exploring the city. I would highly recommend this hotel to anyone looking for a relaxing and convenient stay. Great value for money!"
Quest40064536888
Extremely Disappointing Stay – Not Recommended for Special Occasions or Even a Regular Visit I stayed at this hotel for 2 days to celebrate a birthday, and unfortunately, it turned out to be one of the worst experiences I’ve had. Breakfast service was chaotic and extremely delayed. Despite being advertised as complimentary, it felt more like an afterthought. Once seated, we had to follow up 4–5 times just to get basic service — completely unacceptable. The staff pretends to be polite, but it's clear they are unwilling to put in any genuine effort. Any small request feels like a burden to them. At the time of booking, we were promised several amenities and services — but once the booking was confirmed, none of those promises were fulfilled. To make things worse, they offer no cancellation or refund policy, which feels like a trap for unsuspecting guests. Most of the positive reviews seem paid or heavily biased — the reality is far from what’s shown or promised online. As an influencer who regularly shares honest travel and stay experiences, I can confidently say this property is not worth your time, money, or trust. Absolutely not recommended for birthdays, special occasions, or even a casual stay.
Connector60926938089
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