Omni Mount Washington Resort

The Mt Washington Hotel is an incredible hotel for celebrations and making memories! From the moment we drove through the gate to the last goodbye at checkout, our experience was top notch! There was one employee whom we encountered several times (registration & lounge attendant) throughout our visit who optimized genuine hospitality and kindness, intern Joseph! He engaged with us in conversations about our reasons for visiting and made great recommendations such as the hotel’s historic tour. At a period in our life when we sometimes feel invisible, Joseph made us feel seen! If you’re looking to elevate your experience here, definitely stay in the presidential wing. Access to the complimentary food and beverage in the Lounge was delicious and the bathroom in our room was huge and needed for three female guests. Looking forward to returning in the future!

It's a great place to stay. The rooms are sufficient. What's your paying for the views in the setting and the opportunity to do some hiking or golfing or just enjoy the scenery while you sit on the deck having your coffee you're eating. There are many amenities within the facility. It's a very relaxing place because you can spend your time there. It's not about running out to go shopping or whatever. They do have several shopping options within the facility. **I was somewhat disappointed in the fact that there was a $20 overnight parking fee per day. This is not valet, this is you parking your own vehicle about 500 yards away.

Love this place! It's grand and decadent. The spa is amazing! Close to hiking, so many things to do on the property! And after a fantastic dinner, I love sitting by the fire. We always meet the most interesting people from all over the country or the world. Stay here! You will not be disappointed!!

We would most like to thank the concierge, he was on duty July 6 2025 at 6 PM. I had made very special reservation for the dinning room. at your lovely hotel. Have made visit in past. We arrived at the correct hotel I planed on. Only to learn I had made reservation at wrong hotel. The white mountain. He then helped us with reservations at your location. for which we are appreciative. You see we were celebrating my husbands immigration Green Card. This was no easy task. Your entire staff was wonderful. The dinner was exceptional. Thank you for making our event special. Please thank the concierge as we do not know his name. Erick & Les

I'm extremely disappointed with my recent stay at Omni Mount Washington. The hotel's poor service was a major letdown, and I wouldn't recommend it. From the moment we arrived, the valet was incredibly rude and pushy. His attitude was completely uncalled for and set a terrible tone for the rest of our stay. We had three rooms in the Presidential Wing and they were all very nice. Be prepared to walk though as the Presidential Wing is a good 10 minute walk from the lobby. The lounge in the Presidential Wing is nice as well but only has a very limited variety of snacks (i.e. a couple bags of chips) aside from their set meal times. We were unable to try any of the on-site restaurants as we had not made reservations in advance and were told that they could not accommodate us until after 8:30pm each night. We did have lunch at Switchback Grill on top of the mountain and it was great. Overall, the resort is nice and the grounds are beautiful but the service and general friendliness of the staff is sub-par. For close to $1,000 per night, I wouldn't recommend wasting your money on this hotel.