Hotel Monteleone

My Husband and I are here on vacation and read about carousel bar on TikTok and wanted to give it a try. We went in and even though we didn't get a seat at the slow spinning bar, we sat on the side in order to drink. When we ordered our drink, the waitress did not mention any specific type of payment that they accept. So we ordered two margaritas. Waitress then brought our drinks and we just sat observing the atmosphere and chatting. The waitress brought the bill but she still didn't mention any specific type of payment. So we picked up the booklet and put a $50 bill in there. She came to collect payment then mentioned that they only take cash. When we told her we did not have any other form of payment but cash She said that she could not take it. So I asked her to go and ask her manager if she could make an exception since she had not mentioned that they only take cash. When she came back, she said her manager just reiterated what she had already said. So I took a long sip out of my already half drank margarita and then gave it to her Because she said she had to take our drinks back from us! So if you do not want to use your credit card to pay here and don't care about Customer Service. Please do not go here. It makes zero sense that they did not explain that they did not take cash at the beginning, but then decided to Take our drinks back after we tried to pay cash. I will never ever stay at this hotel or have another drink at this bar! Very disrespectful! Unacceptable!

The Hotel Monteleone is a true Gem for New Orleans. The facility is very clean. Most of our favorite restaurants are very close by the hotel. To name a few. Mr B's Bistro, Galatoires, Nicky Brennan's Steak House. Our meals in the Criollo restaurant were awesome and had that New Orleans charm. I love the breakfast boudin side dish. (Other close by restaurants are: Brennans, Rib Room, Irenes, Bourgon House.)

This place is one of very few hotels that have kept up to date and very clean. The restaurant are outstanding. The staff is very friendly and helpful. Khiya, the host at the pool was outstanding. She was fun and very helpful. Definitely loves what she does. Rooms are immaculate. Great atmosphere and location is amazing. Definitely worth every penny.

Fantastic hotel in the heart of the French Quarter. We were here for 4 nights and had the best experience. Hotel staff extremely efficient and friendly. Our favourite staff were at the Pool bar - Angie, Tanvi and Gudi. They were so friendly and made us feel so special. We wouldn't have enjoyed it half as much if it hadn't been for them. Highly recommend.

Been to NOLA several times but this was the first stay at the Hotel Monteleone. It won't be the last! We are spoiled and won't stay anywhere else now. This is a great Hotel with an incredible staff. Awesome atmosphere in the Carousel Bar. Khiya at the pool was especially helpful.