NOPSI Hotel New Orleans

Upon arrival we were greeted by Kevin. Kevin went out of his way to greet us. He took our luggage to store, as we arrived 6 hrs before check in. Upon return finding our room ready. He walked us, with luggage in tow directly to our room. Each time arriving back downstairs we have been greeted pleasantly by all staff. We are appreciative for the service we have received and will be back as well as telling forward the experience we've had this week. The property is immaculate and is on par or exceeding most brand name properties

We had a wonderful stay over Labor Day weekend. The hotel was very nice, clean, comfortable, and in a great location, making it easy to get around and enjoy everything the area has to offer. The atmosphere was welcoming, and overall it was a very pleasant experience. A special shout-out to Sean at the front desk, who really made our stay stand out from the very beginning. He was incredibly welcoming, friendly, and genuinely willing to help. He went above and beyond to make sure we were taken care of, including helping us get a room upgrade to an even better room. He also had excellent recommendations for places to eat, things to see, and places worth checking out. Sean was super cool, personable, and exactly the kind of person you want to meet when you first check into a hotel. Having someone like him at the front desk immediately creates a great first impression and sets the tone for the entire stay. I also want to mention Kevin at luggage storage, who was such a nice guy and very helpful. He was friendly, welcoming, and made the whole process easy and pleasant. It’s the little interactions like these that really make a difference when you’re staying at a hotel. Overall, we truly enjoyed our stay. The hotel, location, and especially the wonderful staff made it a great experience. We would definitely come back!

Charged more than should have, did not receive a receipt to my e-mail. Receptionists with attitude. Smelly, outdated rooms. 3-star hotel at best, far, far from 5-star.

Very sweet and helpful with service

Stayed here for the Bruno Mars concert and it was great! So walkable to so many businesses and had the nicest staff. The bellman Dereck was kind enough to hold our bags for us since our flight was later than the check out time!