NOPSI Hotel New Orleans

Lovely hotel. Very friendly and helpful staff! Richard was especially helpful. Really appreciated his great customer service.

Tabi was so amazing at checkin. Amber with Valet could not have been more helpful. Have a wonderful time speaking with the male Bartender in the bar lounge, I only wish I remembered his name.

Pros: 1. We really enjoyed the service and attention here. We felt respected and attended at all times. A special mention to Sean and Dax at front desk, Richard at Concierge, and Sarah inside Public Service. (5/5) 2. We also want to commend Iyana at front desk. Upon checkout, charges are a bit hard to understand but Iyana went through it patiently with us and corrected any misunderstanding. (5/5) 3. The rooms are spacious and have everything you need. Room services were once again readily attended to. (4.5/5) 4. Location is at the heart of the city. Cons: 1. We were here for 3 nights. We didn’t get any housekeeping. This was addressed to the front desk when we checked out. 2. The food at Public Service wasnt necessarily bad but it was inconsistent and many times under-seasoned (omelettes, pork belly), overcooked, or just made weird (peach cobbler was all just sugar). Portions are great though. This is a comment to the restaurant and doesn’t affect our rating for the hotel. 3. Beddings has some stains in inconspicuous corners. However they were comfortable. The hotel has so much potential and we really wanted to love it. We didn’t get a flawless experience but we are giving it a 5*. It still has room to become much better.

From the time we pulled up to the hotel until we left, we had nothing but the best service! It was a busy weekend but Richard made us feel like we special guests regardless of what we needed or asked about. The hotel is not directly on a parade route, but conveniently located to parade route & French quarter. It was a quick & easy walk to wherever we wanted to go. The rooms were clean and comfortable with luxurious bathrooms. The only thing that would have made it better would have been a microwave & coffee maker in the room! Would highly recommend.

Just a bloody lovely experience. The staff are all great, except for King Richard "The Lion" Hart who has a terrible British sense of humour and supports a rubbish FOOTBALL team.