Omni Royal Orleans

The first two floors of the common area have been updated and are very nice. The Jazz bar seems forced, no need to pay for tix or reserve seating because you can hear it perfectly fine from the bar. The rooms are terribly dated. Loud doors, poor HVAC, out of date bathrooms. Location is great for all the things you’d want to do in and around the quarter.

Omni is very clean, beautiful, and right at the Quarter. This was my second stay. If you are traveling in warm months and want access to a pool, check to make sure it is open. We were allowed to use the pool at Hotel Montelone but each time we tried to get in, it was overflowing with people. No where to sit. This is not Omni’s fault but if I knew this would be a problem, we would have chosen somewhere else. The staff at the Omni could not have been more friendly or welcoming.

Beware! They closed the rooftop pool and bar without notifying us. During our 4 night stay our room was never cleaned, despite asking for service. I never leave reviews good or bad for anything (stays, products, restaurants, etc.) but this was such a poor experience I want to warn fellow travelers. My wife and travel often and this was by far the worst hotel experience I have had. One good point: the Bellmen were incredible nice and friendly, top notch service from them. Everything else was far from acceptable. No hot water one afternoon, elevators out of service, damp towels due to no ventilation.

My wife and I enjoyed the Omni Royal hotel. Great location. Great staff. Very nice hotel. The Rib Room was great and so was the Three Maries Jazz Lounge.

Great restaurant manager and staff and front desk was fantastic. The air conditioning was broken as it would not budge and we froze the first night. The repair person tried to fix it, but it wouldn't budge. The outlets on both sides of the beds were also broken. Not a big deal but inconvenienet. The hotel management were not accomodating to a simple request and for that we will not be back.