Omni Royal Orleans

New Orleans, Louisiana

8.4 Moderate Deluxe
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About the Hotel

Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the Four Diamond luxury award for the past 31 years and has earned the Pinnacle Award for meeting services. Whether you're visiting New Orleans for work or play, you're in excellent company – Omni Royal Orleans is truly the place to see and be seen. The popular Zagat-rated Rib Room – Rotisserie Extraordinaire has been the haunt of literary greats and the politically infamous for more than 50 years.

Location

Omni Royal Orleans
621 St. Louis Street
New Orleans, Louisiana 70130

Nearest Airport: MSY

Features and Amenities

  • Dining
  • Bar & Restaurant
  • On-Site Amenities
  • Spa Services
  • Wellness Center
  • Outdoor Pool
  • Petting Zoo
  • Family
  • Arts & Crafts
  • Baby Amenities
  • Interests
  • City
  • Culture & Arts
  • Hotels

Reviews for Omni Royal Orleans

First time trip to New Orleans

TripAdvisor Traveler Review Rating Reviewed 22 hours ago

The hotel was lovely and the employees were exceptional. This is one of the best locations for doing things in the French Quarter. It is close to everything but not directly on Bourbon St. so quieter. Really highly recommend for both price and location would definitely stay there again!

Sonya S - Charlotte, North Carolina


Pros & Cons

TripAdvisor Traveler Review Rating Reviewed 2 days ago

I REALLY wanted to give this hotel 5 stars. I sincerely enjoyed the hotel, the location, the room, the food, and the amenities. The staff was very friendly for the most part & everything was smooth. The hotel sent a text after check in allowing you to opt out of housekeeping (if you opt out, the hotel donates a meal, etc). Given we were only staying 2 nights, we opted out of service. I received a confirmation text stating that we would not receive housekeeping for the duration of our stay, but to call if we needed any amenities. Day 2, we come back to our room & housekeeping is in there cleaning & moving things. They're looking at us like we're crazy for coming in, we're looking at them like why are you in here... I was agitated, but we were heading out to an event so I just decided to leave it alone & let them finish since they'd already started. We decided to leave that night after our event as we didn't want to get caught in the event traffic leaving in the morning. I couldn't find a doll I'd purchased as well as some medication I'd left on the table prior to the event. We ended up leaving & I also left some clothing hanging on the back of the bathroom door. I did reach out to the hotel as soon as I realized that the items were missing, but we didn't double back as we'd left around midnight and were already almost halfway home. I'm not sure how the clothes weren't found, I 100% know I left them on the bathroom door. As for the doll, I'm not sure if housekeeping thought the box was empty & threw it away or what. I never want to accuse anyone of anything without proof, but they never should have been in the room. The lady I spoke with on the phone regarding my items was super nice. Despite not retrieving my missing items, I did appreciate her help & her atrempt to resolve the issue. I will leave off with again, we REALLY enjoyed the hotel. I LOVED everything up until housekeeping came in & my items going missing. I would just implore you to use your DND sign even if you opt out of service via text message. I assumed we didn't need to, but that resulted in our stay being less satisfactory than it should have. I hope for future guests, communication to the staff about opt out options is better relayed. I'm still disappointed about my items, but I WOULD recommend the hotel.

Christian H


Run! Do not stay here until 2026 at the earliest.

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Update: construction is scheduled to continue until the end of the year! The alarms went off at midnight, 6 am and 10 am. Each time we had to leave our room. Go down an escape stairwell, that emptied on the side street in our pjs. Completely ridiculous. This as well as the bars, restaurants, stores advertised at the hotel being closed (all amenities). I’m not uppity. I’ve stayed a week in Mexico for $400 that included flights. You couldn’t give me a room at this place. On top of everything going on, the rooms are tiny with no where to unpack your things for 3 days. Rusted everything. Dirty carpets. We paid 1k for 3 days in hell. Do not believe the front desk. I called 2 days before arrival because I read it was under construction and was told it was only the parking garage. Not true. The entire Hotel is under major renovations from the parking garage to the lobby to the pool. We are stuck here right now. Chemical fumes by the pool, large trash bags and construction material everywhere. Jack hammering all down the hallways. Plywood is covering the beautiful windows. Plus when we arrived we had to wait an hour for valet because they are using a parking garage several blocks away. That’s fine BUT they made us stand outside by our car while we waited in the heat and still charge $56 a day to park even after they asked what time we would arrive. I feel lied to. You can tell the front desk is over it because when I told her she just said ok I’ll cancel your reservation (mind you she also said I wouldn’t get a refund). Good location but don’t stay here until this fall (2025). Rooms are def small and dated and worn but the construction is ruining our trip.

UpTravelers1008


Building Works

TripAdvisor Traveler Review Rating Reviewed 4 days ago

We stayed five nights. During our stay building works commenced inside the hotel. At no time prior to or during our stay were we informed of the works. In addition, hotel guests were required to walk through the works, live constuction site, to acces other parts of the hotel such as the Rib Room. There was no signage or any active management to ensure that guests were safe. I am extremely disappointed by this. I have written to the hotel regarding this issue and have yet to recieve a reply. Unfortunatly I cannot recoomend this hotel for the obvoius reasons.

Ian002 - Rawmarsh, United Kingdom


Unexpected Omni Experience

TripAdvisor Traveler Review Rating Reviewed 4 days ago

The mattresses and carpet need to be replaced. Paint chips on the balcony door. Balcony deck needs to be replaced. Noise levels including the two fire alarms at 12am and 6am made for an unrestful night sleep.

PirateTravels - Fort Myers, Florida


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