Omni Royal Orleans

Had a great experience,the manager henry was awesome, the hotel bar employers were great August, Todd, pedro and Renee. Front desk employers all the way to valet workers were all friendly. I would definitely recommend this hotel. I would also recommend the Three Maries its suchs a great experience for anyone who loves music and a calm night in new orleans

The staff and location is great!! The hotel is old and outdated bad. Stained carpet small old bathrooms. This hotel is in need of a makeover.

The hotel sponsored Satchmo Summer Festival so with walking distant to Jazz Museum, the atmosphere is always festive within and outside of hotel and our room was a upgrade that we didn't see coming but thankful and overjoyed that our neighbors called the hotel police to tell us to tone it down. Can you see some 65-70 yr olds jamming the box and disturbing the peace. Maid service, bellmen, concierge and front office manager all have you in their DNA to serve.

I recently stayed at the Omni Hotel while attending a family reunion, and unfortunately, my experience left me quite disappointed. There was considerable confusion throughout the stay regarding what was and was not authorized for family members who were not staying at the hotel. The lack of clear and consistent communication created unnecessary frustration during what should have been an enjoyable family event. The biggest issue, however, occurred on the final night of my stay. The water was shut off due to what I understand was a scheduling issue on the hotel's part. As a paying guest, I was essentially unable to use the basic facilities I had paid for, including the restroom, shower, and other water-dependent amenities. While I understand that unexpected issues can happen, this was particularly unacceptable because it was reportedly related to a scheduling matter that could have been avoided. Additionally, the controls for the air conditioning in my room did not work properly, which further impacted my comfort during the stay. with basic utilities and functioning amenities, and on my final night, that expectation was not met. I hope the Omni Hotel takes this feedback seriously. I would expect better communication, planning, and accountability from a hotel of this caliber. I hope management will review what happened and take steps to ensure that future guests do not experience the same situation.

Staying at this historic hotel was a real treat, especially visiting during the Christmas season. The lobby was beautifully decorated with festive trees and lights, creating a wonderfully warm and welcoming holiday atmosphere right as you walk in. The French Quarter location truly cannot be beat—it places you just steps away from Bourbon Street while also being super close to top local spots like Café Du Monde. The room itself was very classy and full of charm, and as always with Omni properties, the staff was top-notch and attentive throughout our visit. Highly recommend staying here for a memorable New Orleans trip!