The Ritz-Carlton, New Orleans

From check in by Ms. Valerie Burke until the end of my stay, the hotel staff made my vacation perfect. I can't wait to return!

From the moment my wife and I arrived at this hotel, we were impressed. The staff, Valeria and Jack greeted us with warm smiles and genuine hospitality, making check-in seamless and welcoming. Our room was spacious, modern, and spotlessly clean, with plush bedding, high-end toiletries, and a view of Canal St. Housekeeping was consistently thorough and respectful of our schedule, the nightly turn down was fantastic. The Wi-Fi was fast and reliable, which was a big plus for both work and streaming. Most importantly, it’s the people that made our stay unforgettable. Every team member went above and beyond to make sure we felt cared for. Whether offering local tips or simply remembering our names, the service was impeccable. Highly recommend!

I took my sister, daughter and niece to New Orleans to celebrate a 13th birthday. The room was good for the 4 of us and the staff was friendly. However, my sister and I decided to have a cocktail Sunday night 6/29 at the bar after dinner and there were multiple mice running around the floor of the bar. Multiple patrons were aware of the mice as well as the staff. The manager comped our 2 drinks and assured us the engineer was going to handle it. However, the engineer just stood there and told us he didn’t know what he could really do and left. There was definitely ore than one mouse. The bar serves food and drink and I am concerned about the cleanliness and safety for the guests of the hotel. I have stayed at the property on another occasion and did not have any issues. However, after the incident with mice, I will no longer stay at this hotel.

Just got back from a week at the Ritz, and you just cannot go wrong with this hotel. It’s my second visit to them. Big comfy rooms, clean, nice staff, quiet, great amenities like free jazz in the restaurant, tasty food, I could go on. Oh…the location is great, just a block from Bourbon St. it’s my recommendation for a stay in the Big Easy.

My family and I had an amazing stay in The Ritz-Carlton New Orleans. After an unfortunate mishap where we were unable to fly to Italy, we pivoted at the very last minute and decided to go to New Orleans. Kiara (sp?) at the front desk was so warm and welcoming. We told her about our situation and she immediately did everything she could to make us feel comfortable. She was so sweet. On our first evening she sent a bottle of champagne and a charcuterie board to our room, along with a hand written note! What a beautiful touch! Our daughters were also given delicious sweets in their room. The service we received from Kiara and the whole Ritz Carlton staff was exceptional! In addition to the great service, we also loved the restaurant and the lounge, including the incredible live music that they offered. The location couldn't be better. One side of the building opens directly into the French Quarter (without it being too close to all of the action on Bourbon Street to be too noisy) and the other side of the hotel lets you out onto the city side where you could shop and enjoy other restaurants. Needless to say, due in large part to the Ritz’s staff and incredible accommodations, our trip exceeded our expectations, and we will definitely be returning to The Ritz-Carlton.