The Roosevelt New Orleans, A Waldorf Astoria Hotel

The Roosevelt New Orleans is a beautiful, historical hotel that fits well with the Waldorf Astoria name. Despite being old, the hotel is very clean and impressive, and the staff works hard to make the stay hospitable. I was also very happy to see them providing 2 bottles of water per night (I'm Diamond for reference so not sure of the criteria), which really helped considering the constant 90+ degree weather (also I'm a kidney donor so dehydration is a huge concern and danger to me when I'm traveling). I was impressed by the hotel's restaurant called the Fountain Lounge. While I didn't see a fountain, I enjoyed eating here daily, whether it was for breakfast, lunch, Happy Hour, or dinner. While hotel restaurant these days seem to have a bad rep for being both overpriced and boring, the dishes here were both a delight and competitive compared to a lot of quality sit-down restaurants nearby. It was good to see, as Waldorf Astoria was the brand that made eating out fashionable in the first place back before any of us were born. To set expectations, I don't expect perfection in this day and age as long as the basics are done right, and I even ran across some issues. But the staff were very willing to reasonably fix things so I can leave with a good experience, such as the front desk staff that fixed a check-in/credit issue, and a big shout-out to Ari, the F&B Manager who made my day on an unusually unlucky day for me. Next time I return, I do want to try more of their cocktails as they had many interesting ones. Sadly I started getting a fit of allergies, which may be related to the shampoo. They use Aesop products, which are high quality, but personally I find the fragrance strong and the shampoo seem to have some tree oil that makes my nose very unhappy. I may have to remember to bring my own shampoo next time, which is really unfortunately, but is no fault of the hotel. They do have valet parking, but sadly no EV charging. There are also many parking garages nearby for an extended stay if you don't mind carrying all your bags to and from the hotel. The location is good as well, as it sits right on the border of the French Quarter near Canal St, meaning you'll probably be able to get better sleep than being right in it, but it's also right next to public transit and a very short walk away from Bourbon St. All in all, highly recommend The Roosevelt!

My wife and I stayed at the location. To celebrate an anniversary. We had the pleasure to speak and meet with Jasmine Tyren , concierge Team, Mercy welcomed us and assisted with check in. Jasmine and Tyren provided us with incredible welcome upon arrival. Tyren and Jasmine completely went above and beyond to make me feel at home and provider outstanding service and celebratory accommodations. We had the pleasure to meet Ashante and Chad at the fountain lounge. They were fantastic, preparing absolutely delicious drinks with great skill.Eddie was incredibly pleasant and took the time to beautifully explain the food menu.The chefs and kitchen staff prepared impeccable food that exceeded expectations.From the drinks to the final bite, every staff member in the lounge contributed to a perfect experience. Thank you all for your hard work and dedication to excellent service which made our stay unforgettable.

What a beautiful and wonderful hotel. Staff were friendly and helpful and service outstanding. Rooms were large and well kept with visits from housekeeping during the day and in the evening. Large pool area and bar. Great position for walking everywhere. Fantastic value. My wife and I loved the five days we spent there. Would we go back? A resounding "yes" and we will be travelling back from Dorset, England!

WOW! Fantastic experience at The Waldorf Astoria New Orleans! We stayed in a lovely 2 queen suite. Very open living area with bathroom. Bedroom area included a large closet and bathroom. Shower was on point!!! The pool was fabulous! The team members in the bar/restaurant were so welcoming and hospitable!!! The best of the best who deserve recognition are Jada, T, Terronia and Duc. Just fabulous Waldorf Astoria service mixed with New Orleans love!

The reception line to check in is absolutely horrible. I have no idea why it takes them so long to check people in. I’ve already been waiting 45 minutes and I’m still waiting. They desperately need to do something here. Poor customer service, especially when you are arriving at the hotel after a long flight and just wanna check in.