The Royal Sonesta New Orleans

Loved our stay in The Sonesta. Its in the heart of where you want to be but when you enter the hotel the madness goes away. Great rooms, nice pool with a through the looking glass access to all that Boubon street has to offer.

We have stayed at the Royal Sonesta many times over the past 30 years, but our recent stay will not allow us to return. Formerly one of the Quarter’s best hotels, it has fallen into disrepair and has become a non-stop money grab. Some staff like Wade and Caleb were great, but the others seemed to not care about the changes. High priced drinks in the Jazz Lounge were small in size by NOLA standards. A $25 cover charge for seating during live performances was excessive. The elevators frequently were not in service. Perhaps the greatest disappointment was what the $113.00 they charged me to clean one small bag of laundry. Sadly, a hotel that we used to love has lost its luster, but they haven’t lost their desire to take your money at every turn.

Once again we returned “home”. I have made RS my NOLA home for over 24 years. My first trip was during 9/11. I met Malcom, a young knowledgeable doorman. Fast forward to 8/9/2025 for my wife’s 61st birthday. Malcom, Caleb, and Miss Emika again set the standard!! I have read ALL of the unflattering comments. I say go judge for yourself!! Hot H20, in room safe, cold fridge, immaculate housekeeping. 5* My review maybe a little biased…. But very True!!!

Run from this horrible, bait and switch hotel. Super small rooms. Ruined our vacation. I spent hours researching places with a balcony. It was the only reason I selected this place. I arrived and my room was not a balcony. Had no view (brick wall five inches from window ). The service is horrible. The rooms are old and nasty. The room they gave us took forever to get to because it was so far in the interior. The tv and remote didn't work. The bottled water I the room was $8. They offered us a $50 discount on the room they switched us to but the room online was $120 a night less than that. The staff couldn't care less about anything. No hospitality skills at all.

Perfect 4 night get away! Loved this beautiful hotel! Stayed on the 7th floor (which is the top), inside room. Could not hear any outside noise. Very clean. Nice courtyard. Pool with a bar on the 3rd floor. Great happy hour drinks and food at all three on site restaurants! The best location!! The best part is the most friendliest staff!!!