The Windsor Court

I have always stayed at the Windsor Court because of the location and service. This time there were a few misses. First of all, I do not think there is a better location for a trip to New Orleans and it is always nice to have Porte-cochere has an entrance so not to de dealing with direct street traffic. The front desk, door persons , housekeepers, and concierge are all top notch. The facilities are on par with any 5 star hotel. The club presentations and setup also were first class. Now the misses, we had a deluxe club premium suite which absolutely fell short. There was a lack of readily accessible charging points ( no real modern touches ). The bathroom was poorly designed with the toilet and bathtub together and only one sink, etc. There was no second half bath, fan, or shower. The bar was also a disappointment - the staff spent most of the time chatting in the corner amongst themselves. When delivering a drink the waitress pushed her tray towards me for me to take it off rather than placing it down - just an example of the service level. Overall the Windsor Court is still a five star hotel and very nice place to stay however there are reasons to perhaps consider other establishments.

The furnishings of the Windsor Court are beautiful. Large floral arrangements in the lobby. Room was extremely spacious with excellent amenities. The balcony was nice. The room had a living room, bedroom, two bathroom sink area, separate shower and toilet. There are no soft drink machines in the hotel, however the room does have a mini bar.

Our stay was wonderful ❤️ Only regret was we could not stay longer! We hope to be able to return very soon to stay a while and experience everything the Windsor Court has to offer. The pool food & drinks were on Point. The Polo Lounge is always nice.

What a fantastic hotel, made even better by the service! Having been on a road trip through the Mississippi Delta, we finished up in New Orleans and arrived at the Windsor Court Hotel. As we drove in we were welcomed with huge smiles and the amazing service that lasted through out our stay. Our room was big, clean and extremely comfortable with every amenity that you would need and expect from a 5 star hotel! The beds were super comfortable - even the sofa bed the kids slept on! The pool area was fantastic - although a bit of a scrum to get a seat during the busy time - however the staff and food at the pool was superb. Food and Breakfast in particular was a highlight - especially the flexibility they offer for fussy kids - but the crispy bacon........ Location was also excellent - just outside the French Quarter and central to everything - we walked and walked and it was easy to get back to the hotel as it is so central! Finally we had an issue where my wife lost some expensive sun glasses somewhere in the hotel. They could not do enough to help us find them and in the end gave us a small discount as a gesture to ensure it didn't ruin our stay. They certainly didnt need to but with everything they did at the hotel - they went above and beyond. This is a great hotel and I cant wait to go back!

Absolutely wonderful hotel in a perfect location. Spent a week here with teenagers and it was absolutely wonderful. The hotel is beautiful, the people are so kind are friendly and helpful. The rooms are both stunning and spacious. The perfect touches of luxury and relaxation made our first trip to NO more than we expected. Can’t wait to return to the city and the Windsor Court in particular.