AKA Central Park

We stayed here in late March for one week and truly enjoyed our stay. The location was perfect: we could walk to the Central Park, the Lincoln Center, and many other attractions. In addition, there are several nearby metro stations. The room was modern, well-equipped (e.g., microwave), and clean. Their gym was great too. The only inconvenience was that their cafe, i.e., "A. Cafe" was not open for weekends. Hence, we went to the cafe/restaurant nearby "Jams," then there was a bonus: we encountered Harrison Ford there! At any rate, we'll come back again when we visit NYC next time.

Great location, close to Central Park. Comfy bed and pillows, robes, nicely stocked kitchen. It would be nice to have ice available without asking, and a small table and chairs…there’s only a bed and a small desk, so no where to sit and eat or have a drink.

Super staff. The front desk, doorman, housekeeping , each one we met...they just help u stay happy. We had a family member with a serious injury and the staff was extra caring and responsive. Thank you for a job well done. Much Appreciated. We will be back.

My wife was having a serious surgery at New York Presbyterian Hospital and we needed a reasonably priced, one bedroom suite experience for post-operative stay. We looked at several and booked with AKA having never stayed at one before. I can only say that I am glad we did. Due to the "unknowns" associated with my wife's care, I specifically asked of the hotel ahead of time that we would need some flexibility with the reservation. Upon initial arrival, we stayed in a King room which was superb. A pleasant complication from all of this was that my wife's surgery went really well and we were discharged early. I immediately called AKA as we were not check in at the one bedroom suite and check out of the King room until two days later. No problem. Sara, the manager, was skillful and fast, was attentive and recognized the situation given the medical situation and made it all happen in two minutes. She assured me I had nothing to worry about and they were ready to help. I came back to the hotel to move my items to the new unit and Giovanni at the front desk who handled us at check in asked - "Mr. Dubeau, how is your wife? Was the surgery successful? Is there anything I can do?" This is Four Seasons level service. I told him I was worried about getting her to the hotel in a cab - she just had neck surgery. He informed me of the hotel's car service partner and we had a beautiful, SMOOTH RIDING, and clean Suburban pick us up. Wow! I couldn't have felt better about that attention. Further, I spoke to Giovanni about the Geriatric Chair we were having delivered to the hotel. He informed me that this is not uncommon - many patients of NYP visit here and they will ensure the chair is promptly moved to the room. The suite is wonderfully appointed. Plenty of room. The kitchen came in handy and included everything I needed to prepare a few quick meals for her. TV in both the living room and bedroom and had both cable and Samsung Plus, Apple, Netflix and Youtube. That was a great plus. And given my wife's surgery, it was great having a modern walk in shower - no steps. Room was spotless. They do observe environmentally friendly policy regarding room cleaning - which is set on a weekly schedule. This did not concern us. We are neat people. And further, the front desk replaced towels whenever we asked and also came to pick up waste since we were eating in the room daily and filling it up, so to speak. Never any hesitance at all. Lastly, again because my wife's surgery went so well, the post surgical appointments all changed. Suddenly we found ourselves booked here for over a week longer than was required. Sara and I discussed it and she advocated well for us given the medical situation and obtained very favorable terms for early departure so we would not break the bank. Many hotels will not do that. But Sara is compassionate and competent and was absolutely amazing. I had never heard of AKA. I will absolutely come back. In fact, we often stay at the Mandaran Oriental and Trump International when we come to NYC. This hotel and its amazing team, combined with the great value and superb location has just bumped this to the top of our NYC visiting list. Two more shout outs: Moses at the bar. We talked NBA for an hour as I needed a break as my wife slept. He serves up a great martini. And Sharika at the front desk, also a fantastic disposition and so pleasant. I am sure I am missing out on some others, both at the desk and the door. I felt they all were great.

Roomsize is for NY very good. King size bed is comfortable. Bathroom is big enough. Only missing some hooks for towels or cloth you take of. Location could not be better. In house gym is well equiped. Price performance is well compared to alternatives.