Andaz 5th Avenue

You can’t beat this perfect location. Our room was large, quiet and very comfortable. The staff in reception were very helpful with dining recommendations and directions. We requested an early check-in and late checkout and our requests were granted. Thank you!! We enjoyed the cellar dining room for happy hour. Excellent food and decor.

GREAT location. GREAT view But Variable smells in the lobby (trash wafting in?) Weird/annoying that bathroom for lobby is locked up on 2nd floor. minus 1 star b/c it said "free drinks and snacks" but it was free drink (water) and snack (1 chocolate bar) But I paid for 5 nights, I should get 5 drinks and 5 snacks Also, I'm allergic to eucalyptus and they didn't have other options for soap, lotion, etc except baby stuff. Love Frette slippers and whoever made their sheets. No door to toilet so only 1 person could use the bathroom/shower/sinks at a time unless you are ok with the other people in the room $$$

Awesome time here at ANDAZ Rooms was spacious and beautiful. My husband booked the one suite with a. Terrance for my birthday Suite 1101 eas amzing. We were upgraded and manager Sasha was able to give quality service she is excellent! . Also shumu ! They went above and beyond to make sure my birthday magical. My mom and an aunt and cousin came by before we went to dinner and we enjoyed the lovely views and had a blast. Manager Harsh is also a very good manager These 3 really. Made all the difference to make my birthday special and we will however forget We will definitely stay again. We love ANDAZ. Thank you !!

Andaz is always a pleasure to stay at when I’m in NYC. GREAT LOCATION and great hotel. Rooms are nice and the beds are amazing.

I had a very nice stay here and can recommend it. I'll stay again but it was not a perfect stay. First, the good: 1) I was kindly upgraded to a loft suite as a globalist. I loved the suite, the feel and size. I was having a rough day so the upgrade was greatly appreciated. It's not a proper suite as there isn't a wall between the living area and the bedroom but the room is huge. I loved it and hope I'll stay in it again 2) gym was well stocked with 50 kg dumbbells. They also had free bottled water and protein bars in the gym. This was awesome as I love a protein bar after a workout 3) the breakfast for globalists was surprisingly good. I loved the avocado toast. I did order sides both mornings. One morning the side was charged, one it was taken off (globalists get free breakfasts but not free sides though most properties will waive a side). Front desk eventually did. 4) front desk overall was awesome. Usually front desks are cold in my experience. These folks were friendly and always offering bottled water. That's great. Too many hotels are stingy with water so it's great they offered to many people 5) location is awesome near Bryant Park. I loved the ease to walk to Central Park as well as Korea Town. Good location Overall, I'd definitely stay here again. However, there were some weaknesess 1) the mini bar was not refilled on day 2. I even called to ask if it comes and they said it does. This was disappointing as I had drunk all the sparkling water and wanted snacks. This was not good as mini bar is part of the amenities 2) oddly, I had late check out on last day as a globalists , and the guy came in to refill the mini bar at 350, right when I was exiting. But worse the guy just walked in the room and didn't knock. This is actually upsetting. I did not tell anyone at the hotel as I was so thankful for them upgrading me to a suite but the mini bar guy should've knocked and waited 2 seconds. I was naked in the bed about to get dressed. Not happy about this at all. In other words, this was a great hotel and lll definitely come back but the mini bar team was terrible - walking in on me and not restocking properly despite me calling to ask. I loved my stay, probably because of the room upgrade. If I had not had that and dealt with the mini bar issues, my review might not be as good. But because I had such a nice upgrade, I'll definitely come back and use a TSU next time (I used free night certificates this time so couldn't use a TSU, one of the oddities of the Hyatt program)