Baccarat Hotel

I had an amazing experience at this hotel. The staff were courteous and welcoming throughout my stay. The room was well-appointed, and very comfortable. I would like to extend my sincere appreciation to Gjineta for her outstanding professionalism, kindness, and attentiveness. I truly look forward to returning on my next visit to New York.

Stayed for a weekend trip visiting friends. Service was wonderful. Doorman knew my name. Shawndell at the front desk went out of his way to make my experience even better. I would book again. Location was a short walk from the park by all the designer stores. Busy area, but the street the hotel is on is less busy. My room was quiet.

From the location, the room, the service. I can’t say enough positive words to describe the Bacarat hotel. I plan on starting my 60th birthday celebration at there hotel. Don’t hesitate make your reservation!!!!!

This was the best hotel I have ever stayed! From the moment we arrived the service was excellent. The amenities were excellent. I’m looking forward to returning soon!

We travel a lot, and I am rarely moved to write reviews, but this is one of those exceptions. The Baccarat New York was a true pinnacle experience for us. We just completed a four-night stay. With this caliber of hotel I think you expect it to be beautiful, well-located, and comfortable -- and it is all of these things. The hotel is quiet, peaceful, and stunning in equal measure. It is just steps from everything midtown has to offer, and it was an easy walk to Broadway (which was the purpose of our trip). The rooms are exceptionally sized and comfortable, the housekeeping service impeccable. Common spaces dazzled with crystal and fresh flowers. Elevator was quick which is a luxury in itself. We had breakfast every day, which was delicious for adults and kids, and the room service was very fast. Experience is in the DETAILS and the Baccarat is attentive to every detail. But the people! They are what really set this stay apart. Sometimes five-star hospitality feels stiff and formal, but the people working at the Baccarat as of June 2025 seem genuinely happy to be at work. The service was personal and warm. It was a comfortable kind of hospitality. Everyone we encountered, from the AM hostesses in the hotel restaurant to the front desk staff at check-in, were attentive and kind. I'd like to mention In particular Babou, the doorman who know our names the minute we stepped out of the cab, and made great conversation with us and our kids. Babou MADE the first impression for the Baccarat, and continued the conversation every time we saw him. The second person I must mention is Zoey, the guest experiences manager. We had mentioned it was a big anniversary for us and BOY did she make that special. We have had hotels acknowledge special occasions for us many times over the years, but Zoey blew us away. Special, personal thanks to Babou and Zoey! I would not hesitate to choose the Baccarat next time we are NYC.