Baccarat Hotel

What a lovely property. We have stayed at many, many handfuls of NYC high-end properties. This one was better. My wife and I spent 6 glorious nights at the Baccarat last week. The location worked for us as we were equidistant to plans which we had uptown and downtown. There were nearby subway options which got us where we were going quickly. Certainly faster than had we traveled on the roads. We were able to walk to the Broadway theaters which we went to. The gym and pool were both excellent as I was able to take advantage of both after running in nearby Central Park. The lounge, dining room and bar are all exquisite. Even the housekeeping staff went above and beyond as Flore took things to a higher level each day. She helped make the experience special. We look forward to returning! Well done.

Shawn was phenomenal. He really worked with me to treat my VIP clients very special and gave us a great experience. He was really patient and kind and he cared about our overall outcome and he wanted to make sure our experience was super VIP which it was he went over in above for our clients. I would love to have another opportunity to work with him and his team they are phenomenal, but overall he’s exceptional and he should be promoted for the way he handles the VIP clients.

Best hotel experience ever!! Highly recommend going and experiencing it for yourself. Ask for Shawndell at the main lobby, he gets the job done every time.

I loved Baccarat hotel. The hotel, the lounge, the reception, everything was great. The customer service was excellent. Everyone had a cute smile & eager to help out with any concerns. Thank you, Sabiha.

Impeccable service. Wonderful staff. Beautifully decorated rooms. Great location in midtown. Our housekeeper, Natasha, did a wonderful job of keeping our room clean, well-maintained and was pro-active on anything she thought we might need during our stay. We have stayed here twice and will continue to select it as our fave NYC hotel.