Baccarat Hotel

Aida was an excellent host! My friends and I went for a birthday celebration and really enjoyed ourselves! We were a group of 6 women and all felt equally appreciated and taken care of. She did an absolutely lovely job of capturing the moment and spirit of the occasion. I can’t recommend the Baccarat enough. Especially with Aida being as wonderful as she is

My husband and i stayed at the Baccarat this past February and it was truly a wonderful experience. Upon arrival we were greeted by their guest ambassador Jelena who was very welcoming. She gave us a tour of the property and ensured our check in went smoothly. Jelena also sent a bottle of champagne and tray with chocolates and fruits to our room,along with a personal welcome note,which made our welcoming even more special. Our room was very nice and big,and the crystal chandeliers depicted the spirit of the hotel perfectly and made us feel like we were in Baccarat(France). After check in we walked to 5th Ave to shop and it took us only few mins. During the evening Jelena booked us a table at the hotel bar and we had delicious cocktails,while admiring the impressive art and chandelier collection. After cocktails we walked to Radio City for our concert,which was only 2 blocks away,which definitely places this hotel in an excellent location. In the morning we ordered room service that arrived very promptly and it was delicious. Since our stay was only 24h we only had time for a quick walk around the lobby (which is so beautiful) and shopping at their boutique where you can find the famous Baccarat Rouge 540 perfume. Our check out was very quick and our car was waiting for us downstairs(make sure you call for your car in advance)along with Jelena who wanted to make sure that everything went great. I would definitely recommend this hotel if you want excellent service,beautiful enterier,spacious rooms,perfect location,and i will definitely stay here again! Thank you Baccarat and Jelena for a wonderful stay!

Our trip was in celebration of our wedding anniversary. It was our first time in New York, and we stayed for five days — overall, it was a wonderful adventure. Unfortunately, the first impression was disappointing. The airport transfer arranged by the hotel was below expectations: the driver looked unkempt and the car was not clean. Upon arrival, the doorman was very friendly, but there was a strong smell of alcohol, which made us uncomfortable and affected our mood. Thankfully, the negatives ended there. The room was excellent, the service and breakfasts were A+. The hotel staff, especially Kelvin, were professional and welcoming. The house car ride to Central Park with a fantastic driver was a highlight of our stay. Thank you, Baccarat, for the positive moments. Will I return? I’m not sure. Despite everything, the first impression unfortunately left a lasting aftertaste.

We stayed at the Baccarat in New York recently and really loved it here. The bar is a must see with tons of ambiance! Our room was immaculate and the mini bar with Baccarat crystal is a stand out. Our server, Taylor, was very attentive! Right across from the Moma and convenient in midtown, we were close enough to all we wanted to see! Highly recommended.

Baccarat hotel high tea This was meant to be such a highlight of our 10 day trip to NYC. I researched multiple high tea options before deciding on and booking tea at The Baccarat Hotel, the Tinsel Tea, as it was in December. The room itself where tea is served is spectacular. Beautifully furnished, colour coordinated and luxurious. The service fell well short of what I would expect from The Baccarat Hotel and its reputation for excellance. We had to ask to have our coats hung up, champagne glasses weren’t cleared, the finger food on the plates were not run through so we had to ask to see the menu again to identify what we were eating. I had to ask for milk 3 times and had trouble getting any servers attention. We even had dead flowers on our table. The food was not amazing. The things that were good included the lobster roll, the coronation chicken, the deviled egg and the chocolate mousse. The scones were just not scones. They were crunchy and shallow like biscuits. I’m not sure if that is an American thing, but in the UK and Australia, these would not be called scones. I have since had another high tea in America, and they had normal scones. The tea was good and the beautiful pots kept the tea hot for a good length of time. I would not recommend or return to The Baccarat for afternoon tea. It was an expensive, disappointing experience.