Baccarat Hotel

I was really looking forward to the tea here but was very disappointed. The ambience was great. The service was decent, but definitely not high end. It definitely didn’t match the price. Usually, savories and sweets are served separately and they didn’t change plates. When I went, the scones were perfect. However, the savories and the rest of the sweets were highly disappointing. I’ve been to many high teas in LA and in London and have never experienced such bland dry food. Tea was good (never offered milk). Go to the Peninsula Beverly Hills or Oscar Wilde in London…wayyyy better

I’ve stayed at Baccarat many times over the years, but unfortunately the hotel doesn’t feel the same anymore. What used to feel warm, elegant, and truly luxury now feels much colder and less welcoming. Another thing that became very noticeable is the constant expectation for tips from some staff members. Guests are happy to tip for good service, but lately it feels uncomfortable and excessive at times. This includes some bellmen, doormen, and even house car drivers. The overall atmosphere and management also seem very different from before. It’s disappointing to see after so many years.

We are still in the hotel - it is wonderful. We are 3rd time in NYC and we think that is it the best hotel here. Rooms are spacious, clean and comfortable. Service is on the high top. So great to have some more days here. Marta and Rafał

Absolutely love the Baccarat hotel in New York. This is our only choice when we stay in New York. It's beautiful, the staff is incredible, and the location is the best. The lounge is beautiful and the bar is fun, with tasty drinks.

Will be back! Five star+ service and stunning, modern rooms with baccarat crystal accents, bar, glassware etc. Concierge was able to confirm hard to get day of reservations - we were impressed. Butler pressed wrinkled items at arrival (no charge). Beautiful Mercedes Maybach available for local drop offs at no cost. Gorgeous bar and salon. If you’re debating between here and the St Regis, explore no more - THIS is your place.