The Benjamin Royal Sonesta New York

The Benjamin Hotel was a lovely surprise. From the friendly doorman who greeted us with a smile to the front desk staff our experience was first rate. The hotel is conveniently located near two subway stations and Grand Central. The suite we stayed in was beautiful and the cleaning staff was friendly and efficient. It also had a nice gym for a quick workout and a very good restaurant where we had a delicious celebratory dinner. The hotel is located near many restaurants where you can get a cup of coffee, healthy meal or bagel and cream cheese if you like. An enjoyable stay is centered around a friendly hotel staff. The Benjamin Sonesta’s staff is terrific!

I did lots of research before our 6 day/5 night stay in the city. The hotel met every criteria and exceeded expectations. The location was ideal, the room was clean and spacious. We wanted to spread out in between our sightseeing and it offered the perfect place for us to recharge. The staff was so wonderful! I will stay here again and again!

Was a bit surprised the reviews were so great. The rooms are big (or at least mine was) and nicely decorated for the price. Nicely stocked on snacks, etc. (which are not free). Coffee and tea machine in room was appreciated. However, overall the rooms and bathrooms are older looking and feeling. Bathroom was a bit dirty. Water pressure wasn’t great. Thermostat didn’t allow me to change modes and coldest it went was 68. Very small front desk and when leaving attendant was nowhere to be found. Old windows are not soundproofed at all so it was very loud at night with street noise.

⭐⭐⭐⭐⭐ I had a wonderful stay at The Benjamin Hotel..elegant, calm, & perfectly located. A special shout-out to Carlos, the bartender at the hotel restaurant bar. He truly elevated the experience. Carlos is warm, attentive, & incredibly skilled—he makes fantastic espresso martinis and has a natural way of making guests feel welcome and taken care of. Whether it was a classic drink or something custom, everything he served was spot-on, and the conversation and energy he brought to the bar made it a place I actually looked forward to visiting each evening. If you’re staying at The Benjamin, don’t skip the bar…and definitely sit with Carlos. He’s a gem. I will definitely return to the Benjamin & Carlos’s espresso martinis.

Carlos truly went above and beyond during my stay. From the moment I arrived, he was welcoming, attentive, and genuinely invested in making sure everything was perfect. He anticipated needs before I even had to ask, handled every request with professionalism and kindness, and made me feel like a valued guest rather than just another reservation. His positive attitude, attention to detail, and willingness to go the extra mile made a noticeable difference in my experience. Carlos is an absolute asset to this hotel, and his exceptional service is the kind that makes guests want to return and recommend the property to others.