The Hotel sits admidst walking distance to the epicentre of tourism by times square. And with thus - the rooms where absolutely quiet and isolated in regards any possible disturbences coming from the "city that does not sleep". The Hotel and Staff from the entry doorway over the reception down to everyone making our stay more then welcoming was exceptional good. I would always consider booking THE CHATWAL as Hub for overnight stay in Midtown of Manhatten.

My wife and I had a wonderful 3-night at the Chatwal. The hotel is in mint condition. all staff is super attentive and responsive, from reception to concierge, butler, bar and restaurant staff. The dining experience at the Lambs Club restaurant also surpassed our expectations. In spite of being located in the middle of the theater district we enjoyed a very quiet stay as the rooms are very well soundproofed. In summary, our first stay here but certainly noy our last!

Love the Chatwal! Service is always amazing rooms are clean and beautifully decorated. Food great. It’s not cheap but that’s not why I stay there. From a value perspective it’s top of the list for me.

This is one of the best hotels I’ve ever stayed in. They give you complimentary water, and all of the staff are extremely helpful in making your stay the best. The room itself is also extremely nice and clean upon arrival. We had the pleasure of meeting Michael Karaduzovic whom was extremely kind and helpful during our stay. Aside from greeting us all day long when going in and out of the hotel, he was dedicated and showed it especially when we were leaving. We dropped our debit card and he ran to catch our car before we went too far. You will NOT be disappointed with your stay at the Chatwal in NYC!

The hotel is showing its age. I booked and stayed in the Zen Suite with a very nice terrace. The room had a whole in the wall and the bathroom has cracks in the glass. The front office management has zero follow up, both the Manager and the Director. The Bellman was superb, the cleaning staff incredible and the restaurant manager the best.