The Chatwal, New York

Ok so when I first arrived I wasn’t super impressed. The decor is a bit dated and sort of feels like the inside of an old-timey steakhouse. HOWEVER they far exceeding my expectations beyond first impressions. I had two sensational meals in the restaurant that kind of blew me away and I was simply not prepared for that kind of excellence. And the front desk upgraded me to a suite which was sprawling and so luxurious I almost felt guilty staying in it. Everyone at the hotel is so friendly and warm, and the food and location are so great, I will definitely return. Big fan of the Chatwal now!!

Very nice luxurious Hotel right in Times Square/Theater District. The hotel is VERY nice, excellent customer service, the room was elegant and pretty. The wall was suede!!! And leather tables and handles for the doors. The bathroom was sooo nice!! and the bath products, very luxurious!! The breakfast in The Lambs Club was so delicious and plentiful, with great Coffee!!! We would definitely come back here!!! Excellent location. Go to Carmine's (right down the block, 3 min walk) for a Delish Italian Food Meal...wow Delicious!!!

The Chatwal is the single best hotel we've stayed at in NYC, and it's now our go-to place. Everything was top-notch - the food was amazing, the staff was extremely helpful and knowledgeable, and the rooms are simply outstanding (the bathrooms in particular are incredible - love the bidets with seat warmers, the rain showerhead that I normally hate), there just wasn't a single thing less than above satisfactory. We were blown away. And the location is perfect! Next to Times Square, but you'd never know it by the lack of street noise. We saw "Hamilton" and only had to walk 2 1/2 blocks. 5 blocks to go to St. Patrick's Cathedral. Just a perfect experience.

Our stay at the Chatwal was fantastic largely because of the staff. The room was fine (and very large for Manhattan), the bath and amenities were lovely, but I primarily appreciated that everyone was kind and eager to help with any issue. This trip was a splurge for us, and booked primarily due to lack of availability at my typical spot on a holiday weekend, but I will definitely consider staying here again. The location is also stellar if your trip is primarily Broadway focused.

The Chatwal is a wonderful hotel. We travel to NY once a year more or less and we had never stayed there. We were pleasantly surprised when the couple we were traveling with suggested the Chatwal because they had stayed there many times. It is wonderfully convenient to all the Broadway shows as it is in the theatre district. The staff and service were wonderful. The hotel is old elegance with an Art Deco feel to the interior design.