The Chatwal, New York

Expect the unexpected! The Chatwal is the city's best secret for a small boutique hotel with all the trimmings. From check in to check out the staff could not have been more attentive and delightful. From a room upgrade, a celebratory bottle of Prosecco, to housekeeping bringing a towel and make up remover pads. The entire staff is on point! Breakfast was included in our stay and it did not disappoint. We are done searching for a hotel when we are in the city.

We came for family vacation. After one night in a 2 double bed room we were upgraded to a Library Suite due to being a Hyatt Guest of Honor. That room was amazing. The hotel staff is awesome. Super nice and helpful. They all knew our name after one night and were there for anything that we needed. We enjoyed the hot tub, gym, spa, breakfast. Entire premises is extremely clean and well kept. Overall 10 out of 10.

Fantastic hotel right in the heart of the theater district! Lovely staff. Very nice welcome. Cozy and delicious restaurant.

Hotel far exceeded expectations. Located near so much that you can walk to, Fox studio, shopping on 5th, ice skating. Great location. Room was perfect. View wasn’t so much. Hotel staff very nice. Would definitely go back.

I stayed 6 nights at the Chatwal on a business trip and this was the best NYC hotel I've ever stayed at! From the incredible staff that was attentive, professional and kind, to the incredible upgraded room I was given (the Chatwal suite) everything was perfect. There are also 2 bars onsite and a very good restaurant. For those people weary of the Times Square location - don't be - the hotel is strategically removed from the chaos but close enough if you still want to go sightseeing. Also, rooms are incredibly quiet. What a gem!