Conrad New York Downtown

We stayed for four nights and had two rooms with connecting doors. The rooms are large and hotel is clean and modern. We had breakfast and one dinner in the hotel restaurant. Both were good. The location of the hotel is great as you can get to the park near the Hudson by walking and then can walk up and down the Hudson bank. And you are near the 911 memorial. We did enjoy the quieter neighborhood compared to times square. The rooftop bar is nice, but small. Make sure to reserve your spot even when you are staying as a guest. Only downside was that unter 21s are only allowed between 4 and 6 PM on the rooftop.

Just stayed a couple nights and will definitely stay again. The ENTIRE staff was so friendly and accommodating such a pleasure. The restaurant Atrio was very good and so was the service. Huge shoutout to Beth at the front desk. So nice and helpful. Had some very minor issue and staff went out of their way to resolve it. All hotels run into problems but the way that they handle these little issues speaks volumes. Thank you to everyone at the Conrad. PS Pick A Bagel downstairs has the best bagels in NYC

This review is about the front desk team and the rooms. Phenomenal front desk team at the Conrad NY Downtown! Sincerely grateful to Elliott and Dominique for their help and graciousness. Elliott is outstanding, A+! He went above and beyond without batting an eyelash to accommodate my request to switch rooms. He's courteous and gentlemanly, in a polished manner he made sure that my request will be catered to and because of his gesture it made our stay extra wonderful, and I am forever thankful for his help! What an exceptional service from Elliott, Dominique, Darwin, the porter manager, housekeeping, tech team who helped with the TV issue, room coffee bar (he helped me set up the Nespresso and supplied us with additional coffee and cream). Now I have to mention the rooms, we stayed in a King room and another room with two double beds. We are pleased with the cleanliness and spaciousness of the rooms. It's not common in New York to have a separate living room and bed room, this Conrad has all rooms configured that way. Conrad NY will be my go to hotel when visiting New York due to their staff, the rooms, and of course worth mentioning is the included complimentary water filtration and coffee/tea selections. Note: the filtered drinking water system is available to you 24/7 in your room, in a "bar" section with its bar sink too! We had an extraordinary stay at The Conrad. Thank you for your kindness and excellent service! Last, the location can't be beat, it's in the Financial District, walkable to Wall Street, 9/11 Memorial, One World Trade Center, many restaurants, train stations, and other sights.

First the location was great with the river view, nice breeze, subway station within easy walking distance, and a great underground shopping area. Walking in lower Manhattan was easy as you’re right next to the 9/11 memorial and great restaurant called Bubby’s is close by. The most outstanding concierge was Stephanie!! She helped us every day and helped us with a few hotel management issues and she helped us to address these problems and see resolution.

I was extremely impressed with the level of help I received from the staff at the Conrad. I had a situation where I needed a room to host several people. The person I was working with was able to think out of the box and come up with a solution to my problem. Not only was the night a huge success, the employees were beyond responsive and helpful. Thank you so much for all of your help and making our night a huge success! Lori T....