Equinox Hotel New York

My wife and I have stayed at the Equinox Hotel several times and continue to be impressed by its design, serenity, and wellness focus. The rooms remain beautifully minimalist, spacious by Manhattan standards, and impeccably clean—among the most comfortable sleeps in the city. That said, this visit felt less polished than before. While service on arrival was seamless, check-in once again yielded no upgrade despite booking through Amex Fine Hotels & Resorts. Details that once set Equinox apart have slipped: the Dyson hairdryers are gone, shower pressure was weak, and in-room dining, though prompt, arrived with a toppled glass of wine. Breakfast the next morning was dramatically understaffed, leaving guests—including us—waiting far too long for basic service. The gym remains a highlight, but even it showed signs of wear, and the café upstairs looked disorganized and closed. Electric Lemon closing before 10:30 PM also felt oddly early for Manhattan. Equinox still delivers a restful, well-designed experience—but the consistency and meticulousness that once defined it seem to be fading. A renewed focus on service and upkeep could easily return this hotel to its former five-star form.

This hotel is really fun and energetic. We love the location to Hudson Yards and the Javitz center. We stay here every year for the food shows and it’s very convenient. It’s not a place to relax and unwind.

LOVE THE EQUINOX HOTEL! Highly recommend! Service was impeccable from the concierge to the front desk associates. I was in for business/personal and could not ask for a better experience. Property is immaculate and rooms spacious with top tier products. My concierge associate - Savannah was outstanding. Very professional and provided white-glove service. I am new to the city and she even helped in providing city expertise and insight into areas to live in. As this my first time staying at Equinox, she helped elevate the experience to a greater level. Thank you Savannah and Equinox staff!

Right close to the local amenities and sites and close to my desired location of interest. Spent quiet a significant amount of time here with my friend, and spent so much time experiencing different parts of the hotel, late at night, when all was quiet, it was great, the great people who worked here showed us the benefits of late night walks and the lifts during the evening are usually really quiet. Would recommend

The team in the spa is incredible! Jonathan set me up with appointments right away. Sylvia’s deep tissue massage was amazing. Jorge’s facial was so far beyond my expectations. Everyone was incredibly nice and completely professional. I will be going back on my next visit.