Equinox Hotel New York

Visiting Equinox was a beautiful escape. The location was convenient, and I loved having easy access to the spa, which truly supported a relaxing stay. More specifically, the spa representative, Corey Langston, made our spa experience unforgettable. He displayed kindness, professionalism, expertise, and genuine customer care. His efforts ensured our experience was exceptional. We will definitely be booking at the spa again and working with Corey in the future. Thank you again for such a memorable experience.

Nice hotel clean well-arranged polite and kind staff excellent location, I will definitely stay there, then there are many things nearby so great

Stayed here for two nights on a business trip. I usually stay at The Pendry but wanted to stay here again as I hadn’t visited in three years. Hotel is nice, staff are friendly. Breakfast is extortionate and was delivered cold to my room on both mornings. Refusal to accommodate a late checkout request is very poor especially at this price point. This is never an issue with The Pendry who are much more flexible so in future I will just stay there.

My wife and I have stayed at the Equinox Hotel several times and continue to be impressed by its design, serenity, and wellness focus. The rooms remain beautifully minimalist, spacious by Manhattan standards, and impeccably clean—among the most comfortable sleeps in the city. That said, this visit felt less polished than before. While service on arrival was seamless, check-in once again yielded no upgrade despite booking through Amex Fine Hotels & Resorts. Details that once set Equinox apart have slipped: the Dyson hairdryers are gone, shower pressure was weak, and in-room dining, though prompt, arrived with a toppled glass of wine. Breakfast the next morning was dramatically understaffed, leaving guests—including us—waiting far too long for basic service. The gym remains a highlight, but even it showed signs of wear, and the café upstairs looked disorganized and closed. Electric Lemon closing before 10:30 PM also felt oddly early for Manhattan. Equinox still delivers a restful, well-designed experience—but the consistency and meticulousness that once defined it seem to be fading. A renewed focus on service and upkeep could easily return this hotel to its former five-star form.

This hotel is really fun and energetic. We love the location to Hudson Yards and the Javitz center. We stay here every year for the food shows and it’s very convenient. It’s not a place to relax and unwind.