Faena New York

I'd stayed at the Faena Miami previously, so thought I'd experience the NYC version, as it looked quite different to more tired and corporate NYC hotels, having only been open around 9 months. Often with 'cool' hotels, they focus on the aesthetic, at the expense of service, but this definitely wasn't the case here. Was impressed with the size, design, layout, quality, cleanliness of my corner room, with a hint of the Hudson River. The Living Room bar was lively, with excellent entertainment, and is obviously the current place to be seen in town! Didn't eat at the restaurant, as was a bit meat-heavy, so can't comment here. Gym was really good; excellent range of high-end equipment, so could train properly whilst here - couple of suggestions would be to add a rowing machine and massage gun. Spa also very nicely designed and empty/quiet most of the time I was there - the jacuzzi could perhaps have been a bit hotter, given a lot of the other pools were more lukewarm or colder. Staff were outstanding, from front desk, to housekeeping, to concierge - very friendly, greeted you by name, interested in your day and Marcus the doorman was a lot of fun! Fantastic location too, literally next door to the High Line and Chelsea Market. I'd definitely stay again when back in NYC!

I wanted to make my daughter and son-in-law’s wedding celebration truly special, and choosing Faena Hotel New York was one of the best decisions I could have made. From the very beginning, every detail was handled with exceptional care, making their stay an unforgettable experience. They were absolutely delighted with the hotel, the beautiful atmosphere, and the outstanding service. A very special thank you to Suzana Morriale, the best concierge in New York City. Her professionalism, kindness, dedication, and genuine care went far beyond what I could have imagined. She made sure every detail was perfect, helping create memories that my daughter and son-in-law will cherish forever. Thank you, Faena Hotel New York, for making such an important milestone in their lives even more magical. I highly recommend this hotel to anyone looking for a truly exceptional luxury experience.

Our wedding night at Faena was absolutely perfect, and I truly can’t put into words how special our stay was. From the moment we arrived, every detail was thoughtfully taken care of. The room was beautifully decorated, and there were so many little touches that made the experience unforgettable. The Living Room bar was impeccable, with amazing music, delicious food and drinks, and outstanding service. Breakfast at the restaurant was just as wonderful. The hostess was lovely, our waitress was incredibly friendly, and the food was fantastic. A very special thank you to Suzana Morrialle, the best concierge there is! She went above and beyond and made our stay even more memorable. From the doormen, to check-in, to arranging a car for us when we left, every single interaction was warm, seamless, and first class. Thank you, Faena, for making our wedding night so magical. We can’t wait to come back!

This hotel is incredible…. Everything about it. The spa opened today and it is something special. You need to dedicate time to experience all the fabulous saunas and steam rooms. Raoul and Marcus, the doorman are such welcoming and beautiful humans. Definitely my favourite hotel to stay at in New York.

We decided on a last minute NYC trip over Memorial Day weekend. We typically stay in some of the nicer hotels near the village. We heard good things about this hotel so we gave it a shot. It is in a nice location with plenty to do nearby. The atmosphere was excellent and the service was top notch. I truly did not think we’d be able to get this type of attentive service in a NYC hotel. Everyone was friendly and the attention to detail was excellent. The rooms is where this hotel really shines. We stayed in a one bedroom suite with a view of the courtyard. It was spacious, beautiful and had a great view. Easily the nicest room I’ve stayed at in NYC. We went out to dinner then went back to the hotel bar for a few drinks at night. The entertainment was great. Overall it was a lovely stay and we will certainly be back soon.