The Fifth Avenue Hotel

Fifth Ave. Hotel is centrally located and surrounded by great dining at all levels. The facility is beautiful and comfortable. But what makes this Hotel stand out is the excellent staff and service. Every staff member we came in contact with greeted us and always asked how our visit was, and was there anything that they could do to make our stay memorable.

10/10 stay at The Fifth Avenue Hotel. We stayed in a Corner King and absolutely loved it. The room had a beautiful view and felt genuinely upscale and luxurious—on the level you’d expect from a Ritz-Carlton or Four Seasons, but without feeling like a copy-and-paste version of either. The Fifth has its own distinct personality and identity, which we really appreciated. The service was equally impressive. The front desk staff were wonderful throughout our stay—friendly, welcoming, and genuinely helpful. The butler service was another great touch, and having a welcome drink brought up to our room shortly after arriving immediately made the experience feel that much more elevated and special. There were also so many thoughtful details throughout the stay. The heated bathroom floors were fantastic, my wife absolutely loved having a Dyson hairdryer in the room, and the complimentary snack bar was such a nice touch. The staff also made sure we always had plenty of fresh bottled water without us having to ask. Despite being right in the heart of Manhattan, our room was surprisingly quiet at night, which made it incredibly comfortable. The location is also hard to beat—perfectly situated between the Flatiron Building and the Empire State Building, with so much of the city within easy walking distance. Everything about our stay felt polished, comfortable, and thoughtfully done. Between the room, the service, and all the little details, The Fifth Avenue Hotel really delivered the complete luxury experience while still feeling unique. We would absolutely stay here again and highly recommend it. 10/10!

I checked into The Fifth Avenue Hotel on Friday, and now it is Monday evening. I check out tomorrow, and honestly, part of me does not want to leave. My background is in hospitality. I spent more than 20 years working at two prominent hotels in Chicago before leaving to start my own company. Service is incredibly important to me, and I enjoy staying at beautiful hotels because I notice how every detail is handled. I booked this stay through my American Express Platinum, and from the moment I arrived, this hotel truly impressed me. I was welcomed with a beverage and personally escorted to my room. Although the welcome drink was not necessarily for me, I fell in love with the sugar cookies. I mentioned how much I enjoyed them, and somehow, more kept appearing in my room. That is exactly the kind of thoughtful detail that makes a guest feel noticed. The minibar is exceptionally well appointed, with Diet Coke, regular Coke, water, snacks, and just the right selection of everything. Most of it is included, with the exception of the alcohol. Even the hotel directory is beautifully designed. From the bold colors and tailored interiors to the smallest printed details, the entire property feels joyful, elegant, and incredibly intentional. If you are ever feeling down, this is the kind of hotel that will lift your spirits the moment you walk through the door. One moment that especially stayed with me involved a beautiful tassel I admired. I simply asked a staff member about it, fully intending to purchase one, and the next thing I knew, there was one waiting for me in a bag. That gesture was completely unexpected and incredibly kind. It is clear that the service culture here comes from the top. Every employee appears empowered to take care of the guest. My room was always serviced promptly, every request was handled graciously, and nothing ever felt like an inconvenience. When I mentioned that I needed to leave before breakfast service began, I was encouraged to order breakfast early and assured that my daily credit would still be honored. The staff uniforms, particularly the beautiful brown checked suits, are as stylish and thoughtfully designed as the hotel itself. I also enjoyed dinner at the restaurant. The bread service was wonderful, the risotto was excellent, and I may even have spotted Sharon Stone while I was there, which made the evening especially memorable. This is a true luxury hotel. Complimentary pressing for three garments each day, a beautifully stocked room, impeccable housekeeping, thoughtful amenities, striking design, and most importantly, genuinely warm service. Yes, it is an investment, but in my opinion, it is worth experiencing. I would return again and again. The fact that I am writing this review before I have even checked out should tell you everything. I simply wanted others to experience this beautiful hotel as much as I have. Cheers, and thank you for an unforgettable stay.

The Fifth Avenue Hotel has a tremendous amount of character and feels refreshingly different from many luxury hotels that can sometimes feel interchangeable. Stayed in a Corner King room, which was spacious by New York standards, with great natural light and a nice view. The room was quiet, thoughtfully designed, the bed was comfortable, and touches such as the heated bathroom floors, complimentary maxibar and comfortable slippers elevated the experience. The highlight was undoubtedly Café Carmellini. Both breakfast and dinner were outstanding, with service among the best I’ve experienced at a hotel restaurant. Multiple team members took the time to engage and ensure everything was perfect (special mention to Carlos at breakfast). My only suggestion would be to reserve a few tables for hotel guests, as getting seated for dinner without a reservation involved a wait of over an hour. Portrait Bar is beautiful, with a great atmosphere and excellent bar snacks, but the service felt noticeably less warm than at the restaurant and the cocktails didn’t quite live up to the reputation. There were a few small service hiccups: some of the switches and glassware in the room had not been cleaned properly; on my last night, I was incorrectly told by Guest Services that breakfast began at 6am, only to arrive at the restaurant downstairs before an early flight and find that it had not yet opened; and an email to the concierge team before arrival went unanswered, although they were able to help once I contacted them at the hotel. The location is central and convenient for exploring Manhattan. Overall, I’m a bit torn. Given the hotel’s numerous accolades, I had high expectations, which probably influenced my impression. Café Carmellini was exceptional, but it also means that the most memorable part of the stay is an experience that is easily accessible to non-hotel guests. The rest of the hotel was very good, but didn’t have quite the same impact. I would happily return, particularly for a Corner King and the restaurant, but at the rate I paid, I expected a more consistently strong hotel experience.

The Fifth Avenue Hotel has become my home away from home in New York, and I honestly can’t imagine staying anywhere else. On my most recent visit, my family and I stayed for 11 days, and every one of us felt genuinely cared for from beginning to end. The level of hospitality here is extraordinary. Every interaction is warm, thoughtful, and personal, making you feel less like a guest and more like you’re being welcomed into someone’s home. The hotel itself is breathtaking. The design is layered, elegant, and full of character, with beautiful details everywhere you look. It feels both luxurious and inviting, which is a rare combination. The rooms are exceptionally comfortable, wonderfully quiet, and thoughtfully appointed down to the smallest details, including the plush slippers that somehow make you feel instantly at home. The location is ideal. You’re just steps from Madison Square Park, surrounded by some of New York’s best restaurants, and with the subway right outside the door, the entire city is incredibly easy to explore. One of the highlights of every stay is Café Carmellini. The food, service, and atmosphere are all exceptional, and it’s exactly the kind of restaurant you hope your hotel will have but rarely does. It’s also the little touches that make this place unforgettable. Returning to delicious lemon cookies after a day in the city, the genuine warmth of the staff, and the countless thoughtful details throughout the stay all add up to an experience that feels truly special. I’ve stayed at many wonderful hotels around the world, but The Fifth Avenue Hotel is in a class of its own. It sets the standard for hospitality, and I look forward to returning every time I’m in New York.