Gansevoort Meatpacking NYC

1. Check-in is 3PM. Did not end up receiving a set of key cards until 4:48PM. Front desk provided a $100 food/beverage credit to the account. 2. We had preordered several amenities (crudite, charcuterie, and a snack caddy) that were supposed to be provided upon check-in. They were not. Had to email guest services and they sent up the order the following day at 10AM, as requested. 3. Televisions would frequently stop playing whatever program was on, providing the message: Scrambled Channel or Weak Signal. This became a regular occurrence requiring constant turning on and off again. A minor inconvenience. 4. My fellow travelers and I rented a few poolside daybeds during our stay for two consecutive days. 5. Pool Day One: Fantastic time! Service was attentive and lively, and the energy was high around the pool with my fellow guests. Very fun. 6. Pool Day Two: Totally different experience, same price paid. Staff was inattentive and could barely look up from their phones. After about fifteen minutes into our reservation, we inquired about menus which were immediately provided the day prior. We were provided menus and told we could order but they have no idea when the order would be processed. The attendant, very quick to tell us she was not a server, informed us she had no idea when the food and beverage service would begin. Nearly an hour into our reservation which cost $75 per hour, per bed, minimum, I emailed guest services again. Minutes later we were greeted by an individual named Kyle, who apologized profusely, and graciously comped our first round of drinks and food. I understand the vibe at a rooftop pool fluctuates with the weather, but if you are paying the same prices each day, maintaining a level of service is not only paramount, but the bare minimum. 7. Check-out is 12PM, but housekeeping came knocking at 10:50AM, asking if they could get started on one of our connected rooms. We reserved a two bedroom “Manhattan Suite” which was lovely, offered a lot of space, and included two small balconies which were excellent. There was a connected hallway between the primary suite and the double room next door. Housekeeping asked me to close the door to the primary so they could clean the double room. Again, check-out is 12PM, and you originally held the room until nearly 5PM the day we checked in. But sure, you can have half my suite back early. 8. Valet attendant put me in the wrong car at curbside. A small mistake and I absolutely should have confirmed the plates were correct before having the driver load my luggage into their car, but alas. The trip ended on a comedic note that was right on brand for my entite stay, in my opinion.

We stayed at the Gansevoort for one night during our stay in New York City. The room was overpriced for generic moderate accommodation. The location is good for walking to Greenwich Village, West Village and Highline. Staff was friendly and accommodating, the rooftop bar is fun if you like a hip trendy scene. If you’re looking for a modern hotel, this might be a good fit, otherwise New York City offers many more high-end the hotels that feel more luxurious.

The meatpacking district is quieter and less crowded than we expected so this was great hotel if you want to be near the Whitney Museum, High Line, and lots of restaurants. Don't miss the rooftop bar.

Nice hotel with really excellent location. Very expensive hotel so one would expect at least a coffee machine and courtesy water in the rooms. None of that. The neighborhood is great for foodies and upscale shoppers but no convenience stores really close by. In many respects I honestly expected more and better. The noise level at the hotel is high. Heater, toilet flush, honking of cars in the street etc u are surrounded by noise even in higher floors.Room decor is ok but could be updated. In spite of what they advertise the pool is out of service, major disappointment because we really picked the hotel to enjoy the rooftop. Room service is great though and the food really yummy

Had an absolute incredible experience here! The staff was friendly and very on top of it, even offering umbrella service and always opening the door as we enter and exit. The location is perfect and we enjoyed both the lobby lounge and also the rooftop bar and scenic views. 10/10. Also, the room was spacious, soft sheets, and nice bathroom. The gym is modern and fancy sauna.