Gild Hall, A Thompson Hotel

We have just got back from a 5 night stay at this hotel. We booked it through British Airways holidays. We arrived from JFK on the subway which takes about an hour. There are several lines that stop nearby. Fulton Street station and World Trade center station are just a few minutes walk. Check in was smooth and the staff on reception all friendly. The reception area very nice with leather couches, chairs etc. We had room 156 which was on the 15th floor. It had a big double bed. Quite comfortable as were the pillows. Usual TV , safe, wardrobe with enough hanging space for a short stay. There was a fridge but it didn’t seem to work. There aircon worked well. The bathroom was very nice, decent shower and Molton Brown toiletries. No robes or slippers though. We were given a coffee machine but coffee pods not replaced by housekeeping so we found it easier to get coffee in the reception where they have a nespresso machine set up in the morning. We didn’t eat in the hotel so can’t comment on the food. There is an Italian restaurant called Felices in the hotel. All in all a good stay. We liked the location and the room was quiet and we slept well after long days sightseeing. I would be happy to stay here again and would have given it 5 stars but few negatives like the $35 a day ‘destination fee’ whatever that is? Bit steep for patchy wi fi (in our room) and hit and miss coffee.

The desk and hotel staff are always extremely friendly and welcoming. They always cater to every need or request we have and always do it with a smile! They really exceed expectations every time.

The room was comfortable and very clean. The highlight was the staff. Incredibly friendly and ready to help with any questions or needs. One of the best experiences ever in a hotel.

This hotel is amazing! The staff at the front desk were so welcoming and accommodating, they made us feel at home and honored all my requests to help make our stay perfect. Room is very clean, restaurant downstairs was delicious and delivered room service to our room too!! So happy we stayed here and will definitely stay again! There is even a golden retriever at the front desk to greet you! Also, the location is very convenient to many sites in the Financial district, as well as the Brooklyn Bridge, which is just stops away, and you can jump on the subway to anywhere in Manhattan!

Gild Hall is a solid hotel. The staff is accommodating, the rooms are clean and its close to everything. The design is dark wood and leather. Lobby is small but there is a restaurant if you want to a space to meet outside of your room. We were offered Prosecco at check in and coffee in the morning. Room is quite comfortable. Really good mattress and sheets but the pillows are terrible. They were so flat that I had to layer them on top of each other to hold up my head. Shower has good water pressure and the Molton Brown products are a plus. Even though the room faced the street, it was quiet. This is not a party hotel. If you want a nice hotel with a good nights sleep, definitely stay here. The front desk staff are incredibly friendly and helpful as well.