Gotham Hotel

I highly recommend The Gotham Hotel, perfect location, clean and incredibly friendly staff. Thank you to Brandon and Pixie for being so accommodating. I travelled with my daughter for 3 days and The Gotham was just perfect. Around the corner from incredible shopping on 5th Avenue and close to Times Square, we will be back and really recommend The Gotham!

Location, the vibe, the cleanliness and the hospitality. Brilliant location for traveler’s who’d like to walk the city. Close proximity to Times Square, Rockefeller, Empire State Building, MOMA etc Rooms are spacious and clean. The street view of the hotel is brilliant. Our checkin and checkout was super quick. Thanks to the staff for being so efficient and warm. The breakfast is just awesome. Highly recommended to book with breakfast. We’d surely book them again for our future visits to New York.

I stayed at the Gotham Hotel during one of those classic, chaotic, fully booked NYC weeks when everything feels like it’s happening at once — and honestly, this place made the whole trip smoother from start to finish. The location is incredibly convenient for getting around Manhattan without feeling stuck in the tourist crush 24/7. But what really stood out was the service. Ilga helped me personally and was genuinely the difference between a “fine” stay and a great one. She was responsive, calm under pressure, and somehow made everything feel easy during a week when I’m sure the hotel had zero breathing room. That kind of support is rare, and it mattered. If you’re looking for a hotel that feels well-run and human — not just polished — this is a strong choice. I’d absolutely stay here again, and I’d reach out to Ilga directly next time.

The hotel was fine, it served a purpose for us for 2 nights. We had the Gotham suite and I was a bit disappointed to be honest. The bathroom was teeny tiny with zero counter space or storage. In fact the entire room had no storage. There was a closet and that’s it, no drawers nothing. It was bizarre. The towels were small and scratchy and there were only 2. The bed was like sleeping on concrete and we didn’t have access to the balcony, the door was locked and would not open. Like I said it was fine, but I don’t think I would stay here again.

!!! I highly recommend the Gotham Hotel. Excellent service, nice rooms, ideal location for many activities in the city. The property has the convenience of a cozy breakfast room that doubles as bar, and the rooms include well-stocked mini-bars ($10 a day bar credit was a nice surprise), daily coffee pods (we drink a lot of coffee in the mornings so requested more and were always accommodated.) Enjoy lovely bonus of small balconies for relaxing with a drink and a city view in between city treks. We stayed at the top in 251, and it was a super suite. Nice living space for chilling inside if you don't want to take advantage of the balconies (2 exclusively available for this suite.) The bathroom is modern and comfortable. Reception and management was very friendly and helpful (best recommendation for car service to airport, etc.) You have many choices for lodging in NYC, and your decision can make or break your city stay. Stay at the Gotham and remove all worry! It's great!