The High Line Hotel

This place has charm but our room didn’t have hot water. They had someone come fix it and extended our checkout time, which was nice. However, while the hot water got fixed, the drain would not drain and the water was yellow. It was gross. Also, the king size bed only came with two standard sized pillows which was odd. At least the people that work there are nice.

Great location and quirky hotel, however lacking in atmosphere. Whole place seems tired and in need of refresh. Room very small (nowhere to put suitcases/clothes) and walls thin so could hear people clearly in next rooms and above. Bathroom in dire need of refurbishment. Sink was cracked in several places and been repaired badly. Costly breakfast, drinks served in paper cups. Upside: bed was amazingly comfortable and sheets immaculate.

This hotel needs some serious refurbishing! I have stayed in many old hotels around the world, but they update them as needed. Especially bathrooms. This one was a mess and they charged us $1000 a night just because it was December in NYC! However, the staff was lovely and very accommodating.

Lots to love about this charming hotel -- friendly staff, wonderful historic feel, beautiful outdoor spaces, excellent coffee bar in the lobby, great location right next to the High Line. It's expensive though, and the value for money has to be in the eye of the beholder. The building dates to the 1800s, and the infrastructure is very much in need of an update. My room was freezing one night, but so relentlessly hot the next night I had to be moved to a different room. (Thermostats in the rooms are just for show.) The quirky charm is delightful, but it comes with issues like no electrical outlets near the bed, bathtubs that don't drain, vintage furniture you can't really sit on, and crumbling/discolored plaster and paint. The steampunk aesthetic of the hotel was fashionable when it opened, but is now looking a little tired. Updates are needed to bring the experience of this hotel up to its price point. However, if you favor location, historic charm, and friendliness over more standard hotel amenities, the downsides can probably be overlooked.

What a fabulous hotel! It's quirky, charming, historic, clean and in a neighborhood that's fun to explore. It's also pet friendly and we got to admire several dogs while their humans waited for coffee. The beds are so comfortable that the mattress company offers discounts to guests who want one of their own. Every room includes interesting touches, including antiques, an embosser, coloring book and pencils. We were in a room at the top of a tower and had a great view of the seminary next door. We were there over Halloween and I was delighted to see a hotel employee with large pots of candy for trick or treaters.