Hotel Seville NoMad - The Unbound Collection by Hyatt

I stayed at Hotel Seville Nomad for two nights. The room was clean and spacious, which is a plus for New York City. However, my experience was negatively impacted by a service issue. As a frequent business traveler, I rely on having a functional iron and ironing board. The one in my room was broken, and while I understand these things happen, I reported it to the front desk in the morning and asked if it could be addressed during the day. When I returned late that evening, the ironing board had been put away, so I didn’t realize until the next morning that it was still the same broken one. At checkout, I mentioned the issue again. The staff member explained he had notified housekeeping but could not say why it wasn’t taken care of. While he assured me he would follow up so that future guests wouldn’t face the same problem, the lack of follow-through during my stay was disappointing. Overall, while the accommodations were very nice, the service experience did not meet expectations.

Great loved the area location was the best . Highl recommend this hotel and would come back foresure .. restaurants downstairs amazing

Excelllent staff , comfortable rooms, easy to get uptown and downtown from here. Also, good services nearby, in addition to restaurants, Whole Foods +++

I picked this hotel because the 2-bedroom, two queen, two full-bathroom suite option, which is a rarity in NYC. It was exactly what my family of 4 needed to spread out. The hotel has classic old New York hotel vibes with Hyatt amenities. I’m surprised Hyatt did not brand this hotel as an Andaz when they took it over. Our check-in was smooth and attentive. Everyone from the doorman to the bellman ensured we were comfortable. We happened to arrive during evening wine hour. It was such a treat to help ourselves to a class after a long day of travel. The suite was nicely done, except for the poor lighting throughout. We had housekeeping come and set up the sofa bed. They also brought extra robes, slippers, and towels. Filtered water was also a nice touch. Note that if you want a coffee, you have to ask for the coffee service tray, which is a Keurig. We have stayed in other hotels in NOMAD, but this hotel is in the ideal location. Despite our suite being on the 5th floor, we never heard much noise. We walked to The Smith for dinner and then took a short walk to the train uptown the next day. My family says this is the best hotel we have ever stayed in NYC. I agree. We will be back.

A solid hotel in a good location. The room was really small and didn’t feel exceptionally well-maintained or clean. The lobby was nice, including the bar.