InterContinental New York Times Square

Great location. Room was modern, spacious, and clean. Stayed on a higher floor so our kids loved the view. The staff (in particular Ahmed who was friendly and courteous) made sure that all our issues were addressed and corrected in a timely manner.

This hotel is amazing! The location, the rooms, the staff, and the food here were all 5 stars. The rooms were clean and spacious with a beautiful bathroom. The train station is literally right next to the hotel also. I am definitely coming back here again!

Loved our time here… room was clean, hotel was air conditioned and every staff member was friendly and helpful. I want to give a special shout out to Bert, the doorman. He was so kind, helpful, professional and friendly. We appreciated him going the extra mile for my daughters and I.

The pillows were awful. Basically just an empty pillow case. The worst I have ever slept with. Had to fold 2 over and stack them just to make half of a normal pillow. The bed had a chicken bone under it that housekeeping must have over looked, other than that it was pretty clean overall. The corner room had a nice view of the city streets for people watching. Good water pressure. Stayed on 5th floor. Subway is directly under the hotel which was convenient and could hear the trains sometimes but it was bad.

The InterContinental Times Square is always my go-to hotel when I’m in NYC. The service, hotel team, rooms, and overall vibe of the property always provide with me an amazing experience. A big thank you to Eddie at The Stinger restaurant and bar. He is fantastic and provided us with great service. He has the best personality and is the consummate server! I’d also like to thank Bert and Jeric. Thank you for your kindness and amazing service as well. We look forward to seeing you again soon. Thank you IC Times Square for another wonderful stay! I look forward to returning ba k soon.