Le Meridien New York, Central Park

We are local but needed a hotel in the city to be able to hop on a train early the next morning. This hotel is going to be our "go-to" for recommendations to friends and family. Location is fantastic - walkable to major sights in Midtown, Central Park and easy access to several subway stations. I liked the fact that the hotel felt small - it has an unassuming entrance and small lobby but it is nicely decorated with some seating. The room itself was stunning - I loved the wood panelling, large windows and the choice of furnishings. It has almost a vintage vibe, especially in the bathroom. Everything was spotlessly clean and had good storage space despite being on the smaller side (typical for New York City hotels). The bed was comfortable and even though we were in the heart of the city, it didn't feel noisy. This hotel was perfect for what we needed and I hope we get to stay here again!

There are many good things about this hotel, and we would like to make it our regular place of lodging when we visit New York City several times a year. The location is wonderful, close to many attractions and shops. Both the Paris bar and Jardine, the rooftop bar are very nice. Delicious food, great cocktails, and attentive service. The rooftop bar has a lovely view of the city. Housekeeping does a great job of keeping the rooms tidy. It's a boutique hotel, so the rooms are not large. But if you get a one bedroom suite, which we did this time, there's plenty of room and the bathroom is quite spacious. But it doesn't offer conveniences that other Marriotts do. For example, you can't check in using the Bonvoy app. You can check in, technically, but you can't get your key through the app. The app seems to also lag behind, so it doesn't notify you when your room is ready. We spent two hours at the rooftop bar, waiting on our room to be ready because the previous guest checked out late. If they are going to offer a late check out option, they need to ensure that housekeeping is able to attend to the room right away so that people can check in. I shouldn't be punished because somebody else Chose to check out late. I was trying to communicate with the check desk through the app, which they later told me was not the best way to communicate. But I had no other choice because we had had drinks and food and I wanted to use my daily food and beverage credit, which I cannot do until I had a room number. So, we were basically trapped up there, which wasn't a bad place to be. But it was annoying to have to wait that long to get a room number so that we could pay our bill and use the discount. Most staff were extremely friendly and helpful. Some staff were not friendly and looked annoyed that we needed help.

Arrived to a very rude receptionist.. if this is what you want customers to come into then I suggest you need to re-check this part, same receptionist was there on leaving and again rude attitude.. rooms dated, but spacious.. location great..showers need attention 602(room) Would I return here.. no

I'll echo what many others have. The good: the location is stellar, with a grocery store two doors up, and Central Park (and uptown) incredibly close/easily walkable. Shopping is close too, Nordstrom's, Bergdorf's etc.. The hotel is small and relatively quiet - surprising given its location. I also appreciated the Paris restaurant, which adjoins the hotel; the staff and food/coffee there were great. The mediocre: the staff. Most of the time, there was no doorman (or if he/she was there, they were not noticeable). The staff was fine - not abrasive, not helpful. I stayed four nights (for a total of $3000) and no one seemed to notice or care. The bad: there is virtually no lobby, which might not be an issue if the rooms were not so small. The rooms are very, very small and very worn. My room was clean, for sure. But if you are looking for any space at all to move around, this is not the hotel for you (I stayed in a mid-sized room, I believe). I was there on business and the desk from which I was working was tiny tiny and the chair was incredibly uncomfortable, so I went elsewhere to work. Another really disappointing thing: the windows in the rooms are almost opaque with grime. I could barely see out of my window across the street. It feels like the windows have not been cleaned in years. For reference and in contrast, I checked out of the hotel and into a mid-town hotel today and my room feels positively palatial. And the windows are spotless.

The hotel location is great, although the rooms are in need of an update. The elevators can be very slow, especially when the roof bar is open. We waited in the lobby for over 15 minutes one evening. But especially concerning is the $40 destination fee added to the daily bill. We were told it could be used towards a drink on the roof (see note about elevator) or in the adjacent restaurant. However, the fee was never applied to our second morning breakfast. We were told the final bill would be reconciled when after our check out. Despite phone calls and emails to the hotel management, the error was never corrected. I was given several reasons - my favorite being "it could not be applied as I'd already checked out" - when I was told at check out a final correct bill would follow. It seems to be the intention of the hotel to never apply to 'destination fee' to a hotel charge.