Le Meridien New York, Central Park

The hotel location is great, although the rooms are in need of an update. The elevators can be very slow, especially when the roof bar is open. We waited in the lobby for over 15 minutes one evening. But especially concerning is the $40 destination fee added to the daily bill. We were told it could be used towards a drink on the roof (see note about elevator) or in the adjacent restaurant. However, the fee was never applied to our second morning breakfast. We were told the final bill would be reconciled when after our check out. Despite phone calls and emails to the hotel management, the error was never corrected. I was given several reasons - my favorite being "it could not be applied as I'd already checked out" - when I was told at check out a final correct bill would follow. It seems to be the intention of the hotel to never apply to 'destination fee' to a hotel charge.

NYC hotels have become more and more overpriced relative to stays anywhere else in the country or parts of the world with the additional fees per night being accrued absurd. That commented being noted, the location was good, the room was clean and quiet (get a non street facing room), the gym was good as was breakfast and the top floor bar had a great view. The room was very tiny for the price even for NYC standards. Would I come back - probably but this is relative commentary given the decline in value for dollar spent in NYC.

We came back for the rooftop bar, which we found out upon arrival was closed on Sundays and Mondays. They claim they upgraded our room. But I booked a high floor room and we were put on the 9th floor. Plus, the drain was broken in the bathroom sink. They could not fix it. My cocktail at Paris Bar was by not what I ordered. After a great experience the first time, this was disappointing.

No refund of MoMA tickets even though they said it was part of destination fee. Even though im a marriot bonvoy member, and I gave my details, they did not credit the stay into the system. And no receipt given. I can't even see what I'm paying for! room is also terribly small even by NYC standard.

The staff was very welcoming and helpful. My husband and I felt like valued customers. The complimentary bottled water was a nice touch! I know it’s only bottled water, but I was impressed. We were glad that the room was extremely quiet and clean. Very happy that there was a cooler to keep our bottled water and drinks cold. And the smart TV was an added bonus. The room was a bit outdated and dark. Our door stuck when we first went to the room. At one point, I could not get out. My husband had to push the door open. We had requested a second luggage rack and when we returned to the room later, the luggage rack was there and the door opened much better. I believe they fixed it while we were out. Our pocket door to the bathroom was also broken. It would not close all the way. The shower handle fell off, but I was able to screw it back on. There was no slip mat in the shower, so I was being extra careful not to fall. The room was very dark. I actually moved the torch lamp from one corner of the room to the desk so that I could see better when I put on my makeup. We could not open our drapes for light because there was a building directly across and people could see into our room. There was also a lack of storage. We went to the rooftop bar one night and sat at the bar. The bartender and espresso martinis were great! The chicken appetizer we got had no taste. The fries were not very good and they were expensive. After that, we chose to stay away from the hotel restaurants, so we never got to use our $40 credit the other two nights. I saw this hotel on Travelzoo. Since the location and amenities looked nice, I took the Travelzoo deal. Otherwise, I would never pay the original rates this hotel charges. If another Travelzoo deal comes up, I would definitely stay here again.