Loews Regency Hotel New York

Spent one week in an Executive Suite, the best city hotel stay I have ever had, anywhere, in any city. Checked in 2 days prior online. Day of arrival, my husband, who travels constantly, went to drop my bags off at hotel early for me on his way to the airport. Asked him how check in went for this review. “Got there around 10, gave your name, they said the room was ready now if I wanted to bring you bags up and they gave me a key.” “Whole thing took about 1 minute and 34 seconds”. Room was great, vintage NY elegant, updated in all the best ways. Especially loved the bedroom. The bed is insane! Told the housekeeper how great I slept, she said guest say that a lot. She helped me find the mattress label - Stearns and Foster, wasn’t surprised. Had to sleep with my head slightly elevated, no problem. Was like sleeping in a nest. The location is the best in NYC. If you’re coming for a vacation to see it all, this is where you want to be. 2 blocks from park entrance, if it’s crowded head north or west. 2 museums there, and the walks to them through the park cannot be rushed, the park is simply great. Everything else you’d want to see is walkable as well, just go south. 5th Ave, Times Square, Empire State, WTC…. You can wake up everyday with no plans and just go outside and start walking. Also easy subway stops and tons of Ubers. Great for groups that operate and different paces. I have noticed over the past few years the availability and quality of room service has been declining rapidly across the board in most hotels. Guess it’s not a good profit margin across the board. But not here! I love room service and specifically look for it when I’m booking. Every call was answered right away and it came fast. Food was great, crab cakes and cappuccino exceptional. The gentleman who delivered was my favorite part. Impeccably dressed and every glass and utensil on that table was sparkling! Tremendous amount of pride in his job, his hotel and genuine concern for the guests stay. Every single employee in this hotel had the exact same attitude. Housekeepers were amazing, kind efficient and any request was taken care of in minutes. On my way out I only spoke to the gentleman at the end of the desk and told him my stay was great, exceeded every expectation. Big smile and “thank you so much for letting us know that, it’s means a lot to us.” Then, my car was sitting right in front of the hotel. My husband had asked if he could leave it there while he ran up to get me. I apologized because it had taken a bit longer “No, problem at all. I had the keys and would have moved it if I needed to.” All of the staff at this hotel puts it on a completely different level from ANY other hotel. Nothing was a problem or an inconvenience. Staff this great only come from a very well run organization that places high values on their employees and their employees happiness as well their guests happiness. Win win for everyone. Cannot wait to go back. Keep it Loews!1

I had a fantastic experience staying at the Loews Hotel this weekend. From the moment we arrived, I was impressed by the staff’s attention to detail and the warm welcome we received. A special shoutout to Irma at the front desk, who was incredibly kind and professional. The doorman was very attentive and always greeted us with a smile, and Eric the bellman truly went above and beyond to make sure we were comfortable. Jerry, the manager, was incredibly helpful and took the time to share great local recommendations, which made our visit even more special. We also had breakfast on Sunday morning and although it was very busy, the food, service, and staff were all excellent and incredibly kind. The bar at the hotel was also such a fun experience, great atmosphere and delicious drinks! Shoutout to the bartender and the bar manager for making it such a great time. I was also very impressed with the fitness facility. Having three Peloton bikes plus great equipment was such a nice surprise and a big plus for anyone who likes to keep up with their workouts while traveling. The location is perfect: quiet, yet close to Central Park and all the must-visit spots in the city. Most importantly, as a girls’ trip, we felt very safe during our entire stay, which meant a lot to us. Thank you Jerry and the entire team for such a wonderful stay. I’m already looking forward to coming back!

Three night stay in The Loews Regency Hotel made for a very special time in NYC. A very large comfortable room with fine bedding. Room well lit, plenty of chargers and a desk and side chair. All staff attentive, pleasant, and helpful. The location is perfect for sightseeing, dining, and entertainment. Breakfast at the Grill outstanding, and we had a wonderful dinner dining experience there too. Requested a room Keurig and delivered right away. The fitness center is good sized and equipped. This was a perfect stay for us in the AMEX Platinum Hotel Collection, Hope to return!

My favorite NYC hotel. The staff are welcoming and helpful. The rooms exude that “Classic New York” charm

Stayed here last year and was impressed by staff. We have an upcoming stay and will update pics and my review.