Lotte New York Palace & The Towers
New York City, New York
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About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Features and Amenities
- General Information
- Pet Friendly
- Non-Smoking Rooms
- Handicap Accessible Facilities
- Dining
- 24-Hour Room Service
- Wine Cellar
- Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- In-Room Spa Services
- In-Room Amenities
- In-Room Safes
- WiFi
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Family
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Nightlife
- Parks
- Interests
- City
- Culture & Arts
- Hotels
- Signature Perks
Reviews for Lotte New York Palace & The Towers
Outstanding concierge at the Lotte Palace
The hotel is central located. Very spacious rooms. Beds are comfortable and rooms are clean. Kal Naim is an outstanding concierge. He goes out of his way to help you and accommodate every need possible. He knows the best places to go and is super professional, and friendly. We would definitely go back.
SOFIA H
The service was great especially loved Rebecca Villasenor!! ❤️❤️ the hotel was amazing and service was always so kind and accommodating
Amanda O
Highly recommend!
I am a little late on this post as we were at the Lotte in March! I am booking another trip to NYC and booking the Lotte again as it is the only place I will now stay! Sandy at check in was super nice and helpful, she set up special arrangements for my daughter’s birthday. Tall George and short George were amazing at getting our bags out of the taxi and to our room. They also gave us directions and got us car services to our destination. Two of the nicest guys! Thanks boys! I can’t remember her name but the head of cleaning saw us in the elevator and asked if we were celebrating anything and we told her my daughters birthday, she sent crowns up to the girls and a special treat! We had the best time on our trip, the hotel is located in a great area close to shopping and Central Park. Not to mention great restaurants. I highly recommended the Lotte Palace! Best service great rooms and great people who take really great care of you.
Andrea S
Wonderful hotel!
Amazing location! Wonderful & friendly staff, especially Kal the concierge. He was super knowledgeable and gave my child and I the confidence to navigate the subway on our own.
Maxryan1406
Bravo!!
Outstanding experience. The property is in a great location . The Towers is our favorite as the staff and the rooms are fantastic . Rebecca - the Towers Guest Service agent - was in particular absolutely fantastic . She really went above and beyond to make sure our stay was fantastic . She got to know us by name and greeted us each time we came and went - truly the “VIP” treatment . Bravo!
BG1111111 - New York City, New York
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Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
