The Luxury Collection Hotel Midtown

The hotel surpassed my expectations in every way possible! To start with, the staff are the friendliest you’ll ever meet. They’ll help you in every way possible and ensure you’re comfortable in any way. The rooms are superb, I’m very happy that we got upgraded to a suite! The rooms are super spacious and very well maintained. The beds are probably the best ive ever slept on. The location is fantastic too as you’re away from the crowd but close to everything. All in all, this hotel made me enjoy my stay at New York as opposed to the first time. I definitely recommend this hotel and can’t wait to be back in the future.

I was a little bit nervous booking this hotel because of the amount of negative reviews available on the various platforms. However, what a pleasant surprise this hotel ended up being. Everything was perfect from the location, the size of the rooms, the service and of course the staff. I would highly recommend this hotel to anyone visiting New York and especially families with young kids as the rooms are so spacious. Thank you to all the staff for making our stay memorable and seamless!

We had a truly wonderful experience at The Luxury Collection Hotel Manhattan Midtown. From the moment we arrived, the service was warm, thoughtful, and incredibly welcoming. We were celebrating a special family occasion, and the team went above and beyond to make us feel at home — including a lovely welcome amenity with champagne, snacks, and even a glass of milk for our toddler. Our room was spacious, stylish, and very comfortable — a perfect retreat after exploring the city. The location is ideal, especially for theater lovers like us, with Broadway just a short walk away and easy access to many NYC highlights. As a Marriott Bonvoy Platinum Elite member, I truly appreciated the recognition and care extended by the team. A big thank you to the management for making our stay so memorable — we’re already looking forward to our return!

I’m so glad to be here! I’ve never had such an amazing experience in New York! This place is incredible. My best advice is to book your stay as soon as possible. Roxy, the manager, is the kindest, sweetest, and most polite person you could meet! Joshua, Cynthia, and Fen are absolutely perfect! They've won my heart, and I will be back as soon as possible! Welcome to New York!

This is an older hotel in a great location. Carpets should be replaced, but overall, the hotel is nice. The rooms are spacious and clean and the bathrooms were fine. It was very quiet and we faced the street. No issues with the elevators either. When we arrived, the doorman immediately grabbed our bags and brought them into the hotel. That was nice. We waited five minutes before being taken care of. We arrived two hours early and our room was ready. The entire staff was lovely to us. We walked right in and left our bags. I did see people waiting in the lobby and line outside though, but I do not know what they were waiting for. Maybe they were checking out. I'm not sure. They had a coffee and tea cart in the lobby each morning and were passing out champagne on Friday night before we went out, say around 6 p.m. It was unexpected, but made our stay a little better. I've been to quite a few hotels in NYC and I have to say this was a nice one. We really didn't have any issues whatsoever. I would stay here with my family again.