The Luxury Collection Hotel Midtown

I stayed there almost a month ago with my sister for a leisure trip. The room was good, got a nice upgrade and the location is great, close to many attractions. I would like to mention one of your staff at the Restaurant, Andrés; he was great, very attentive, friendly and he gave us lot of recommendations, a big shout out to him. The lobby was busy most of the time. George (I believe was his name) at the concierge was also very nice and took good care of our luggage. I would likely come back when returning to NY.

We had a wonderful stay at The Luxury Collection Midtown. We were upgraded to a beautiful suite, which made the experience even more special. The entire team was consistently helpful, friendly, and attentive, maintaining an exceptionally high level of service throughout our stay. The location is outstanding—just around the corner from Central Park, close to Times Square, and on the same street as MoMA. Everything you need in New York is within easy reach. A special thank you to Geoffrey Mills, the General Manager, Jason McGrath and his Guest Relations team, as well as everyone at the Front Office and the doormen. Every single team member made us feel genuinely welcome and went out of their way to assist us. Highly recommended hotel in New York, offering exceptionally spacious and luxurious rooms and a truly outstanding overall experience.

We spend 5-6 long weekends in NYC each year. We have always wanted to find a hotel we felt was a good value, but provided some real luxury. We have finally found it, and will look to stay here for all future visits. We booked a standard room, but got upgraded to a one bedroom suite. I think the majority of rooms here are one bedroom suites. The room was well-appointed and very attractive. Furnishings were attractive and comfortable. The bathroom was luxurious with excellent water pressure and plenty of hot water in the shower. Closet was large with builtin drawers. Air conditioning worked very well. Bath and bed linens were top notch. Every detail in the room was well thought out and executed. Room service was excellent and not outrageously priced. Elevators came quickly when called. And the hotel is conveniently located for almost everything we do in NYC, but is on a slightly quieter street compared to hotels closer to Times Square. We will try to stay here for all of our future trips to New York City.

My stay at the The Luxury Collection Hotel Manhattan Midtown was exceptional from start to finish, and what truly set it apart was the level of service. Jason McGrath-Budharam ensured everything was perfectly arranged prior to arrival, including a high-floor suite with stunning Central Park views. Everything was executed exactly as promised, which speaks volumes about the attention to detail. Ivana made the arrival experience seamless. She was attentive, professional, and proactive in making sure my early check-in request was handled smoothly. As an Elite Bonvoy member, I’ve come to appreciate when a property truly recognizes loyalty, and this hotel absolutely delivered. Shortly after arrival, they sent up a thoughtful welcome amenity that included a bottle of champagne, charcuterie, fresh strawberries with chocolate dip, and sparkling water. It was a classy and generous touch that really elevated the entire experience. This is hospitality done right. Jason and Ivana understand what it means to take care of their guests, and it shows in every detail. I would not hesitate to return and highly recommend this property to anyone looking for a true luxury experience in New York City.

This is a full service luxury hotel. We went out for the evening, came back to water glasses, bottled water and chocolate on the night stand. The cost of the hotel reflects the location but in the end it was worth it. My family enjoyed our stay.