ModernHaus SoHo

Best thing about this hotel is the location (and free champagne in the afternoon). Room is comfortable and we got a nice view of the city. Two small incidents regarding housekeeping: beds were changed with damaged or stained sheets. The rooftop bar has a nice view but the sound system isn't great and the prices are ridiculous.

This hotel should not be marketed as or considered a 5 star hotel. I was travelling with my wife for a relaxing weekend break and we had booked this hotel for its rooftop pool and bar and garden restaurant as an oasis to be able to relax after seeing the sights of NYC. The problem is that the restaurant is closed and the rooftop pool and bar is not strictly part of the hotel. On one day we returned from a long day and wanted to spend the late afternoon enjoying the sun by the pool but were told it closed at 4.30 for an hour so had to retreat to our room. When we tried to return for a pre dinner drink we were told it was now closed for a private function (not that this was made clear). We were told it would be reopened at 8.30. When we returned from dinner we again tried to go up for a night cap and were again denied access. Everyone should know this is not part of the hotel which makes the hotel significantly overpriced given the limited facilities. The rooms are clean and higher up have good views but they look tired. There was also a lot of noise late at night. Particularly from people leaving the bar on the roof. Everyone should be aware as there are a lot better options in NYC.

Kristy and Adam made our stay here amazing. They took care of our needs and anticipated getting us rides and reservations right away. They both rock at their jobs!! We'll be back

Dear Modernhaus Team, I wanted to take a moment to share feedback about my recent stay at your hotel in New York . While I appreciated certain aspects of the property, unfortunately the overall experience did not meet my expectations. The room size felt very small compared to the price point. Throughout our stay, there were multiple private events hosted at the hotel — including Fashion Week gatherings and even a wedding. Because of this, hotel guests were not permitted to access key facilities such as the rooftop and other common areas. This meant that whenever we wanted to relax at the hotel — whether to have a drink or simply a cup of coffee in the evening — it wasn’t possible. On one occasion, I even had to ask the concierge to recommend a nearby bar just to wait for a friend, which was disappointing. Advance notice of these restrictions would have been very helpful. Due to the events and resulting noise, we had to change rooms mid-stay. With only five nights in New York, this was especially disruptive, as repacking and moving took away valuable time during a work trip. On one occasion, our room was not serviced, and when we returned late at night, we had to call for fresh towels, which unfortunately did not arrive promptly. Additionally, the elevators were consistently very slow, often taking a long time just to move between floors, which added to the overall frustration. Overall, these issues made our stay far less comfortable and convenient than we had hoped. I felt it was important to share this feedback with you, as I know you aim to provide a positive experience for your guests. Thank you for taking the time to read my comments. Sincerely, Jennifer

Boutique hotel with tastefully modern interior, super friendly staff, nice rooms and an amazing rooftop bar in the heart of SOHO NYC - strongly recommended for world travellers who are looking for art and style which is beyond the ordinary