Nine Orchard

The standard for 5 stars has really fallen in NYC. Nine Orchard is unfortunately no exception to the trend. The experience was ruined within an hour of arrival. For starters, we called ahead to ensure our early check in would be honored and the room available. We were told the room was unoccupied the night prior, and to come by the hotel anytime to check into the room. We arrived at 2pm (standard check in is 3pm), yet we were told our room wasn’t ready. We then checked in to our Supreme view king to find it looked NOTHING like the photos online. Our room did look identical to the studio king room photos and layouts. The supreme view king has a living room with a couch in every photo. The studio king does not. The hotel tried to convince me that I was indeed in a supreme view king room… but clearly it was a lie. Eventually they agreed to move me to the correct room (the next day). Poor check in process and some shady tactics with the rooms. Beware…. MAKE SURE TO CONFIRM THE EXACT ROOM LAYOUT AFTER BOOKING THEY WILL TRY TO SNAKE YOU

Enjoyed alot and nice experience,nice ambiance supportive manager and worker liked the hotel most waiting for next visit

My husband and I had an amazing stay at this hotel. Highly recommend. Service was great from check in to check out. The property was beautiful. Our room was spacious and charming. Food was great. No complaints. I truly appreciate the architecture and attention to detail throughout, it’s a very beautiful hotel. The staff was very kind. If you’re considering staying here - do it!!!

It was our first visit to Nine Orchard. This is a fantastic boutique hotel. We booked a King Corner room which was very roomy. The bed was extremely comfortable with soft cotton sheets and a duvet. The bathroom was comfortable for two people and had a huge shower with great water pressure. A/C also worked well. Breakfast was amazing. The food was delicious and the staff was great. This has become our new “go to” hotel in New York City!

Our son got married in New York in February, he treated his dad and me to three nights at Nine Orchard. We absolutely loved the hotel, I can’t tell you how much we enjoyed it. As a former bank building built in 1912, you will never see the beautiful craftsmanship in the room where we had our breakfast, ever again. Everyone we came in contact with, employee wise, was so nice, especially the young man originally from Mexico who served us breakfast. I wish I could remember his name. The young guys who opened the doors for us were so good humored, this old lady with a cane really appreciated them! Our room was lovely, the bed comfortable, and it was perfectly clean. Today I used the apples that were left for us in our room to make a tart for dessert. We’ll think about Nine Orchard as we have it tonight, and hope that someday we can come back!