Park Hyatt New York

Our stay was absolutely incredible. When we arrived there, we were greeted by Miss Alissa. She was so kind and helpful to us. We were upgraded as globalists. From extra pillows, to lint rollers, to extra espresso, anything and everything we asked for, we were given immediately. I do not know any of the names of the housekeeping staff, but their prompt response was amazing. We were exploring things to do while talking to the concierge and they told us about the TKST to get discounted tickets for shows. We went down to Times Square and waited in line and bought tickets to the Cursed child show, it was probably the most fun thing we did there. We wouldn’t have done that or discovered how to do that without the help of the concierge team, one dark haired lady and a dark-haired gentleman. I did not catch their names. Then, in the morning for breakfast, our server, Rudy, was so nice to us. He served us in such a great manner, but in addition to that, he stayed there and talked to us about life, and the five of us enjoyed it. We also met Kamil. Wow he was so much fun! He is such a personable guy, went out of his way to box up the extra jellies/jams from our breakfast for our daughter, and then on top of that gave the three kids some Park Hyatt hats that they have been wearing since we left. They were very impressed and the amount of love showed to us and them. They’re so great. They have been converted to “Hyatt people” because of all of the great experiences we’ve had at the different hotels and resorts. Thank you for taking such good care of us. I hope we make it back there at some point.

We had an excellent experience at the Park Hyatt. The hotel is beautiful and we were able to get in our room within an hour of arrival (~1pm) in an upgraded room. The staff had brought in a balloon bouquet and stuffed animals for my daughters' birthday which they were thrilled by. The room was comfortable and well appointed. We ordered room service one night which was delicious and thoughtfully set up by a staff member. My girls loved the pool as well. The location is central and easy to get to/around the city. Will definitely stay again next time we visit!

A mind-blowing hotel. I stayed one night, paid by Hyatt points. The room was very large and nice. When I return to Manhattan, I'll definitely stay here again.

Spent a short weekend at the Park Hyatt. Check in was effortless and warm and welcoming. I was recognized by my Hyatt Status, offered a water, and was quickly directed to my room. I like that the floor plans of the rooms are condensed. You’re not walking down an endless hallway to get to your room. The pool had a lifeguard. So unusual in most hotels. Quality equipment in the gym led to a fruitful workout. The Living Room was classy, elegant and had a fun cocktail menu. I think the Park Hyatt allows you to be close to many of the city’s attraction, close to mass transit, and provides a wonderful stay.

All the staff were very kind and provided professional service throughout our stay. Especially, Kamil Ward, the Assistant Food & Beverage Manager, made a lasting impression on us. We were traveling with our 4- and 7-year-old children, and every morning during breakfast, he warmly welcomed us and treated our kids with such kindness and care. His thoughtful service was truly memorable, and we are very grateful for it