Park Hyatt New York

Always a consistent winner in our book. Great location, amenities and a top notch staff. A special shout out to Alyssa for making this visit extra special

Best hotel in NYC. Staff was excellent. Room was perfect. Food was great. Had an excellent stay and I will stay there anytime I'm in NYC.

Our stay did not get off to the best of starts. There was no one to help us get six bags out of the taxi when we arrived, so we did that ourselves. And then there was a long queue to check in, with only two desks open. Eventually, a third desk was opened. However, it was the week before Christmas, and New York was rammed! Luckily, things picked up after that. The room was amazingly good. Large and well laid out, it had all the amenities that you could want, huge amounts of carefully thought out storage space, a very large and comfortable bed, a way to operate all the lights from beside the bed, electrical sockets at table height on the bedside table ... and one of the best showers that I have ever had in a hotel room! I don't remember the room number but we were on the 21st floor. The room was beautifully cleaned and tidied every morning, and the staff were all welcoming and friendly. The hotel is very nicely located, and we were able to walk to everything that we wanted to see and do. (It's one of the nice things about NYC, unlike many American cities, in that you can walk, should you want to.)

I love staying at Park Hyatts, as an Explorist, and I also had a Guest of Honor award for this visit. Justina was so kind and helpful leading into our trip. My teen daughter and I came in for a long weekend and was upgraded to a beautiful suite and had chocolates/treats inside waiting for us! The room was so lovely and spacious. Heated bathroom floor, TV in the mirror… my daughter was loving the luxurious stay! The location cannot be beat, either! Breakfast was good! The hostess to the restaurant one day (older lady with glasses) and our server both mornings (bald gentleman with glasses) were not very pleasant to be around but everyone else was so kind and warm. The door men always have on a smile and were very helpful with getting us the hotel car for close by trips. A wonderful stay and we will be back on our next NYC visit!

Stayed during Thanksgiving Week. Used my guest of honor certificate and upgraded to a beautiful suite! Daughter celebrated her 16th birthday. Excellent in-home dining service, food is amazing and I’d love to be back again! Love their in-door jacuzzi, pool.