Park Hyatt New York

We stayed at the Park Hyatt New York for four nights to celebrate my partner's birthday, and honestly, the staff made the trip. We had a busy schedule — a Broadway show, a few museums, some sushi spots we'd been wanting to try — but the hotel ended up being a highlight. At Check-In, Nick was at the front desk and had clearly looked at our reservation ahead of time — he wished my partner happy birthday without us saying anything, and walked us through how breakfast works for Globalist members before we even had to ask. The room itself was clean and the soundproofing was great at keeping out noice from the busy street below and could barely hear anyone in the hallway either. We used the house car a few times and our driver, Brett, was great! He knew the neighborhoods, gave us a couple of good recommendations, and navigated midtown traffic. The bell staff stood out too: Willian coordinated a car for us during a rainstorm and held an umbrella over us the whole walk to the curb, and Jim handled our bags at checkout without us having to think about it at all. Room service came four times over the stay and was on time and hot every single time. We also called down a few times for different items (e.g., bath salts, mouthwash, etc.) and had them at our door in under 15 minutes. Every person we dealt with, from the front desk to the drivers to room service, was warm and clearly good at their job. Great hotel for a special occasion — we'd go back in a heartbeat.

I have stayed all over midtown, and the Park Hyatt is now our default. Outstanding customer service. Justina Hillman and team are truly excellent and go out of their way to make you and your party feel welcomed. Plenty of hotels at this level are polished but it is the people here that make the Park Hyatt New York special. Air quality, which I realize is a strange thing to put near the top of a hotel review, but it is probably the single biggest factor in how you sleep and how you feel the next morning. The room stayed below 800ppm CO2 for the entire stay, which in my experience is close to unheard of in a big city hotel. Most rooms I have measured drift past 1,200 overnight with two people in them, and you wake up feeling like you spent the night inside a Ziploc bag. The windows here also open, which made a real difference. Rooms are well sized by New York standards, which is to say you can open a suitcase on the floor and still walk around it. Location is excellent. You are on 57th with a view of Carnegie Hall, a short walk into Central Park. Broadly, a great pick. This is now where we stay when we stay in NYC.

Great location, super close to Central Park. The suite is amazing, spacious and with nice views. The room was quite confortable and the staff was very helpful and friendly.

The Park Hyatt was a beautiful hotel in a great location. The service was outstanding and we very much enjoyed our stay. A couple of tips - use room service for breakfast, as the restaurant can get pretty crowded and the room service experience is great! If you want to go hang in Central Patk, the Picnic Basket option is a good one. The food was excellent and we enjoyed spending a couple hours spread out on the blanket and people watching. Highly recommend the hotel.

Great stay. Impressed with the upkeep of the hotel and the staff tended to our needs right away. They were also generous with our housekeeping requests. Location is top notch. Would highly recommend.