Park Hyatt New York

What an amazing experience. The location was convenient, the room was gorgeous, the food was awesome, the view was great, the staff were amazing, cant wait to come back again!

The Park Hyatt is a Gem in New York City. The location is walking distance from the train station, high end shopping stores, St Patrick Cathedral and Carnegie Hall right across the street. The service at this hotel is outstanding and the rooms are all beautiful. I highly recommend this hotel for anyone’s stay.

As a frequent Globalist guest at Park Hyatt properties worldwide, my recent stay at the Park Hyatt New York was a significant departure from the brand's luxury standards. Upon arrival, I was "upgraded" to Room 1104, marketed as a "Studio Suite." In reality, this was a standard room on a low floor with significant construction noise—a clear case of mislabeling to bypass legitimate Globalist suite benefits.  Tripadvisor  +1 After a frustrating effort to change rooms, I was moved to Room 2015 (a "Park Suite"). This room lacks any actual park view, instead offering a direct look into neighboring office windows with zero privacy. More critically, the living area had a major HVAC failure, stuck in heating mode at a constant 78°F, making the space uninhabitable. Despite these issues, management and my Hyatt concierge remained dismissive, offering no formal apology or service recovery. Between the mediocre, overcrowded breakfast and the deceptive room categorization, this property is not currently delivering a five-star experience. For the $1,200/night price point, I recommend looking at other luxury options in the city that value elite loyalty.

Hotel conveniently located in midtown. From the moment we arrived, service was spectacular. The room was surprisingly large for a NYC hotel with all the amenities needed. The bellman, front desk and house keeping staff could not have been nicer or more accommodating. Love this property and look forward to returning and staying more than one night!

This was our first visit to the Park Hyatt NY and we did not want to leave! The location was perfect for our visit and had plenty of nearby restaurants and cocktail lounges nearby to explore. Perfectly situated for visits to The MoMA and Carnegie Hall. The service at the PHNY exceeded our expectations and made our stay truly special. WOH status was well recognized and we were able to check in early as well as check out late. We used a suite upgrade award to secure the King Suite and enjoyed complimentary Globalist in room dining for breakfast each morning. The turndown service recognized my birthday with a small treat and the daily housekeeping was impeccable.