Park Hyatt New York

We stayed at the Park Hyatt New York during the holidays and were blown away by the warmth of the staff. From Sam and Aktor’s friendly greetings to Dawn and Evelyn’s smooth check in, every interaction made us feel welcome. The highlight was Kamil, whose daily kindness and genuine care made us feel like family. No matter how many times we passed by, every staff member greeted us warmly. In a city known for its fast pace, the Park Hyatt truly stands apart with service that is heartfelt and a refreshing relief from the bustle outside.

From the entry way to the check in process to the beautiful suite, the hotel was beautifully decorated and welcoming. We had a wonderful 2 night stay and will return! Thank you Park Hyatt!

Thanksgiving at the Park Hyatt was perfect! Gorgeous rooms, amazing service, amazing breakfast! Close to parade route, wonderful with children. We will be back!

The Verdict: This is definitely a perfect vacation place. The room size alone makes it a standout in Manhattan—even the regular rooms are huge. Highly recommend for the space and luxury. ​Service & The "Sleep Suite" Upgrade: The check-in process had a rocky start; we weren't able to get into our room until around 6 PM, which is a bit off for the service expectation at this price point (likely due to weekend staffing). ​The Recovery: However, the staff owned the mistake. Because of the delay, they upgraded my Globalist status reservation beyond the standard suite to a Sleep Suite and offered extra dining credit. I appreciated that they made it right. ​Room Condition: The suite was fantastic. The only oddity was finding a clothes cover left on top of the closet that was quite dusty. I didn't touch it, but I informed the front desk upon departure so they could handle it. And the hairdryer was so weak and not up to the PH standard. Probably need newer or better brand one. Otherwise, the room was pristine. ​Food & Globalist Benefits: The food was awesome. ​Breakfast: As a Globalist, you get one entree, a hot drink, and a cold drink per person. A massive perk is that you can order this via Room Service during breakfast hours—perfect for a lazy morning. ​Amenity Tip: Make sure to ask for the Le Labo sampler on Madison & 65 th st; it's a great little luxury touch. ​Overall: Despite the wait, the service recovery and the quality of the room and food make this a top recommendation.

We love this amazing property in the heart of the city Staff and hotel is A+ No need to look further for 5 star service and accommodations