Park Lane Hotel

Staying at the Park Lane New York is a truly exceptional experience—one that stays with you long after your trip ends. From the very first moment, it’s clear that this hotel understands hospitality as an art and delivers it flawlessly. The staff is simply outstanding. From the lobby, where the welcome is always warm, polished, and professional, to the concierge team, whose knowledge of the city, attention to detail, and genuine desire to help elevate the entire stay. The bell staff are friendly, efficient, and consistently attentive, making arrivals and departures smooth and effortless. The housekeeping team deserves special recognition for keeping the rooms immaculate—spotless, perfectly organized, and cared for with remarkable consistency. A special mention goes to the team at Darling, the hotel’s restaurant, where the service is just as memorable as the atmosphere. The staff are attentive, refined, and welcoming, making every visit feel special—whether it’s for breakfast, coffee, or a drink enjoyed alongside one of the most beautiful views in the city. The location is absolutely perfect. Being directly across from Central Park is a privilege, and the views from the rooms are breathtaking. Waking up to the iconic skyline and the park stretching out in front of you is an experience that truly captures the magic of New York. The rooms are spacious, comfortable, and thoughtfully maintained, with impeccable cleanliness not only in the rooms but throughout all the hotel’s common areas. Everything feels calm, elegant, and extremely well cared for. The 24-hour room service is another highlight—prompt, reliable, and of excellent quality, ideal for both late-night cravings and relaxed mornings without leaving your room. In short, the Park Lane New York offers an unbeatable combination of a prime location, spectacular views, immaculate cleanliness, and above all, a truly wonderful team of professionals who make every guest feel welcome and well cared for. It is without a doubt a hotel you look forward to returning to.

Stayed for 4 nights during a family visit. Location is very convenient if you want to be around Midtown, easy access to the metro, across the street from Central Park. We booked a 2 queens room which was very spacious for NY standards. Nice bathroom and everything looked clean. Our initial room had an issue with the heater that did not work properly, we raised it with management and next day they switched us to a different room on a higher floor. Overall, i found this to be a good option if you are looking for something a bit more upscale.

You cannot beat the location! Our room was so lovely and overlooked the park! It was a clean, very comfortable room. The staff was super friendly! Great value!

I had a wonderful stay at Park Lane New York, and the experience truly exceeded expectations. From start to finish, the service was top notch. The staff was consistently responsive, kind, and incredibly considerate—exactly the kind of hospitality that makes a stay feel seamless and special. Every interaction felt thoughtful and genuine, whether it was a quick request or a simple greeting. It’s clear that Park Lane takes pride in both their guests and their service, and it shows. I would absolutely stay here again and highly recommend it to anyone looking for a polished, welcoming hotel experience in New York City.

Not particularly welcoming and very limited facilities for what you pay.