Pendry Manhattan West

We had a great stay at the Pendry. Location is central which is convenient and the rooms were super spacious, especially for NYC Only thing I could say is that the in-room coffee pods are not the best. I much prefer keurig or nespresso, not sure what brand they use but tasted cheap Other than that everything was perfect! Our fav stay in NYC so far:)

The hotel is impeccable! The service and rooms are amazing. The location is outstanding. We’ll definitely be back. Thank you!

Stayed 6 nights at Pendry Manhattan West. The rooms are new, modern, and surprisingly spacious for NYC. Location is excellent — right by the 34 St–Hudson Yards subway, the Hudson Yards mall, and Whole Foods next door. However, a few things really missed the mark for a 5-star hotel. The shower only had a fixed head (no handheld option, which would have been much more practical), and Wi-Fi dropped significantly near the bathroom. The bigger letdown was hospitality. As a Titanium I Prefer member (their highest tier), there wasn’t any acknowledgment of the membership during my stay. At many other hotels, this status is recognized with gestures like room upgrades or late checkout, but here it wasn’t mentioned. I was even told upgrades would be chargeable despite vacancies. It may simply be that the program isn’t emphasized at this property, but for a 5-star hotel it stood out as an area that could be improved. Overall, the rooms and location were excellent, but the service side didn’t quite match what I’ve come to expect at this level. Strengthening recognition for loyal members — even small touches of acknowledgment — would really elevate the experience and bring Pendry Manhattan West in line with the standards of other 5-star hotels. With a few more trips to NYC lined up, I’d definitely rethink staying here when Equinox Hotel is similarly priced in the same area.

The Pendry is a most excellent hotel and the staff will go the extra mile to ensure your every need is met! The rooms are immaculate, room service is prompt, the valet service is very timely, the hotel restaurants have excellent food and drink! I will be staying there every time I visit New York City!

Stayed at the Pendry Manhattan West recently and really liked it. The location is hard to beat—right in Hudson Yards, so you’re close to the High Line, Moynihan Train Hall, and a bunch of good restaurants and shops. It’s super easy to get around, whether you're walking or hopping on a train. The hotel itself has a clean, modern feel without being too flashy. Rooms are quiet, comfortable, and have great views of the city. It’s the kind of place that feels upscale but still relaxed. Big shoutout to the staff—they were genuinely friendly and helpful the whole time. From check-in to checkout, everything felt smooth and easy. Would definitely stay there again.