The Peninsula New York

From the moment you check in until the moment you check out, The Peninsula New York is fantastic. Check-in and checkout are seamless and efficient, the rooms are exactly what you would expect from a hotel of this caliber, and the location is hard to beat. The complimentary coffee is a nice touch, and the restaurant is wonderful. But the real standout for me was the spa—perhaps the nicest hotel spa I’ve ever experienced. The facilities are exceptional, and the staff could not have been friendlier, more welcoming, or more professional. Great location, outstanding service, and an exceptional overall experience. The Peninsula gets just about everything right. Highly recommended.

We found the Peninsula New York the epitome of a luxury hotel. Our room was spacious, quiet and tastefully appointed. No detail was overlooked. The top drawer of the nightstands conceals multiple charging connections. Lights, television, and HVAC can be controlled from a bedside user-friendly touch pad. The bathroom was large and well appointed with amenities. The pool on the twenty-second floor, and the adjacent spa and gym on the floor below it were wonderful. Those are the physical perfections of The Peninsula New York. Perhaps the hotel’s greatest strength is the quality of the staff The staff, particularly Mr. Paul Renzetti, was unfailingly professional, attentive and friendly. For example, a staff member called to alert us of a parade scheduled for the next day and suggested ways to avoid the congestion. They all addressed us by name when we passed in the halls or by the reception desk—they even learned the names of our toddler granddaughters who came to visit us. The guest experience at The Peninsula New York is unsurpassed.

We had a wonderful stay. They made our family experience unforgettable very comfortable rooms.

Visited the bar for a break from the madness of NYC, what a fantastic bar, the staff were amazing and the drinks lovely! Can't comment on the rooms or hotel but the bar, foyer, toilets, pianist, absolutely fantastic with a real upper class feel about it. What's not to love. Of course the kilts helped get us in but we had a great time, thanks to all!

My family of four had a wonderful long weekend at the Peninsula in late May. The hotel has been refreshed recently, but remains a grand, historic space. Housekeeping was timely and unobtrusive. The location is perfect. Service is in line with Peninsula's global reputation. We had one small hiccup during our stay and the manager, Young Yoon, jumped in to resolve it quickly with grace and professionalism--he's a true pro. A hotel like this is never cheap, but if you value a five-star stay, the Peninsula NYC is a great choice.