The Peninsula New York

I've run corporate events for the past 15 years all over the world. I can truly say this is the best hotel and event space that I have ever worked with! Isabel from the Events team went above and beyond from the very first moment the enquiry was sent, and her help and guidance was appreciated beyond words. The rest of the team, including the amazing Executive Chef to the waitstaff on the day also couldn't do enough to help me. Ron the bar man is extremely special - you don't get many people like him these days and I'm sad that I had to leave him behind in NY! The feedback from my senior management and clients who attended the event share the same feeling - this was definitely the right choice for our event. The venue, food, drinks and service can't be compared with. If you are looking to host an event - you will never go wrong holding it in this wonderful hotel. I look forward to hosting many more events at the beautiful Peninsula and Pen Top Rooftop! Thank you, thank you, thank you!

we were a bit disappointed with the Peninsula but maybe our hopes were too high. Whilst it has an amazing location in the midst of everything and truly wonderful customer service ( thanks so much Darlise!) the rooms were a bit lacking of true five star. Infact we switched rooms several times as there was always an issue.However staff was truly wonderful and tried to make up for these issues immediately.

If you are looking for a great location in Midtown with beautifully renovated rooms than the Peninsula New York is the best choice. When I asked my travel agent what five star hotel in New York he recommended as the top hotel now- he said the Peninsula! The service is impeccable and all the staff have the best attitudes. Everyone is so welcoming from the minute you arrive at the hotel. After check in we were taken to our room by Carl. He explained all the features of our luxurious room and even helped my husband set up his computer. The modern rooms have tastefully decorated furnishings with plush bedding and the finest linens. The lavish marble bathrooms have a separate shower and soaking tub. Breakfast is a special treat every morning in their beautiful restaurant. The large a la carte menu offers delicious food with attractive presentations. The waiters are so attentive, providing outstanding service and all have great personalities. The hotel has a complimentary car that will take you to short distances near the hotel which we used for shopping and restaurants for dinner. Housekeeping cleaned our room to perfection twice a day. We had the pleasure of meeting the General Manager - Samir Ibrahim. A hotel as magnificent as the Peninsula New York does not happen without the guidance of a leader who instills in his staff a very high level of hospitality and excellence at all facets of the hotel. When I reflect back on my stay it puts a big smile on my face! We look forward to returning. The hotel has won various awards including being rated five stars by Forbes Travel Guide and has also been recognized for many years by the World Travel Awards as New York’s Leading Luxury Hotel. If you are want a hotel in New York with Beautiful Accommodations, Great location and Outstanding service – than you should book the Peninsula New York. I want to thank all the staff that made our stay so special. Breakfast- Agim, Kin and Nicolas Complimentary car- Sackio and Hal Bell Captain- Jason Front Desk- Paul and Vicky Doormen- Jason, Louis and Randolph Concierge- Ryan and Peter Security- Joseph, Mike, Malik and Amir Porter- Rinaldo Assistant Restaurant and Bar Manger- Enri Page- Jose

We recently returned from what turned into a fantastic 6-night stay at The Peninsula New York. We originally planned to stay for just three nights but ended up extending to six because we were enjoying it so much - and we’re even planning to book another couple of nights when we pass through New York again before heading home. Our experience started off on a slightly bumpy note: the suite we had originally booked was located directly in front of active construction, which would have severely impacted our privacy. We seriously considered switching hotels. Thankfully, the front desk staff stepped in and handled the situation with professionalism and care. They assured us they would find a solution - and they did. We were upgraded to a significantly better suite, which completely turned things around. To be transparent, we did book through Amex Centurion Travel, and while upgrades are often extended to us when available, it is always at the hotel's discretion. In this case, we felt truly taken care of. From that point forward, everything was exceptional. The upgraded suite was beautiful, spacious, and quiet. The food - both in the restaurant and through in-room dining - was consistently excellent. But what really stood out was the service. Every staff member we encountered - from the front desk to the concierge, bell staff, and drivers, was warm, attentive, and committed to delivering a top-tier guest experience. The Peninsula New York has certainly earned a spot on our list of favorite hotels. We’re already looking forward to returning in a few days.

A planned multi-day event with lodging went seamless - not a single glitch. The entire team at The Peninsula NYC was responsive, proactive and friendly. From the contractual stage to final execution, and everything in the middle. They are personal and helpful - anything you need, you have it. Even the unplanned street construction to needing copies printed asap. Rooms were fantastic! Beautiful hotel! Great food! Would 100% stay again and host meetings and dinner events.