The Pierre, A Taj Hotel, New York

From the amazing reception staff especially Cavens ( hope this is the right spelling) to the elevator operators, the staff at the dining room for breakfast, is so friendly and welcoming we were very impressed! The room with amazing park view, all the amenities and the conditions are fantastic. We will be back definitely next time for sure.

We were made to feel like honored guests at every turn. The room was spacious, the service impeccable and the staff friendly and knowledgeable. We loved the Afternoon Tea and the Jazz duet at the Bar Lounge!

I would never stay here again. At this price point, go to the Carlyle or the mark or even the cheaper Chelsea is nicer. The rooms were gross

I’ve stayed at the Pierre several times on business and it is consistently awful. The front desk staff are incredibly rude, the internet never works, the rooms are old, radiators and fans are loud, air conditioning doesn’t work properly, if you want anything at all you must ask several times, and front desk staff gaslit me every single time I brought up any issues. Management should be ashamed of their staff and the way they have let the hotel fall apart.

The grand dame of NYC hotels at the best location. Service was very good, room was spacious and comfortable. Would love to come and stay here again sometime.